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The security of AI agents within enterprise software platforms is being addressed with a new, dedicated solution. AppOmni, a leader in SaaS security, has announced the industry's first real-time agentic AI security for ServiceNow. The new feature, AppOmni AgentGuard, is designed to detect and proactively stop malicious activities, including prompt-injection attacks and data loss prevention violations, specifically for ServiceNow's Now Assist AI agents.
AppOmni launched AgentGuard, real-time AI security for ServiceNow's Now Assist agents.
It detects and blocks prompt-injection attacks and data loss prevention (DLP) violations.
The solution can quarantine malicious users to prevent further harmful interactions.
It provides a complete inventory of all AI agents and enforces secure configuration policies.
The capability is based on research into real-world AI agent exploitation risks.
It protects both ServiceNow-supplied and custom-built AI agents within the platform.
As AI agents become integral to platforms like ServiceNow, they introduce a new vector for cyberattacks. AppOmni's research revealed how malicious actors can exploit default configurations to "recruit" AI agents to exfiltrate sensitive data, modify records, and escalate privileges. AgentGuard directly counters these threats by providing real-time monitoring and protection within the ServiceNow environment, allowing legitimate work to continue without disruption while blocking malicious activity. “AI innovation introduces new risks that demand proactive control,” said Aaron Costello, Chief of SaaS Security Research at AppOmni.
Beyond real-time detection, AppOmni's solution offers foundational AI Security Posture Management (AISPM). This includes an AI Agent Inventory that gives security teams a complete view of all agents, eliminating visibility gaps. The AI Agent Posture Policy feature automatically enforces secure configurations and provides remediation guidance. Furthermore, Action Analysis & Alerting monitors agent behavior to detect anomalies, providing a layered defense for AI operations within one of the world's most critical SaaS platforms.
The introduction of AgentGuard is positioned as a critical enabler for enterprises that want to adopt ServiceNow's AI capabilities without incurring unacceptable risk. By providing granular visibility, automated posture enforcement, and real-time threat response, AppOmni aims to prevent sophisticated attacks like prompt injection, thereby allowing organizations to harness the power of AI agents safely and maintain compliance. “AppOmni's AgentGuard... empowers organizations to secure their Now Assist AI agent deployments... without stifling innovation,” said Ying Ting Neoh, Industry Analyst at Frost and Sullivan.
The launch of AppOmni AgentGuard marks a significant step in the maturation of enterprise AI security. As AI agents move from concept to core operational components, dedicated security measures are essential to protect the integrity of business processes and the confidentiality of the data these agents can access.
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