ZeroDown Software today announced the launch of the Failure Gap Assessment, a new executive-level diagnostic designed to reveal the often-hidden distance between what an organization believes will happen during a disruption and what it can actually prove it is capable of doing. That distance is The Failure Gap.
Most organizations have backups, recovery plans, cybersecurity controls, cloud infrastructure and business continuity procedures. Yet when a serious outage, cyberattack, cloud failure, ransomware event or third-party disruption occurs, leaders often discover that recovery assumptions were never fully tested against operational reality. The Failure Gap Assessment was created to expose those assumptions before a real failure does.
"After decades of meeting with board members and C-suite executives, we continue to hear the same confident statements: 'We have backups. We have a disaster recovery plan. We're prepared,'" said Alan Gin, Co-Founder and CEO of ZeroDown Software. "But when we ask, 'Can you prove how your business will actually perform when something critical fails?' the confidence often disappears. That disconnect between what leadership expects and what the organization can demonstrate is the Failure Gap."
Rather than simply asking whether an organization has backups or a disaster recovery plan, the assessment asks more consequential questions: Can you prove it will work? Has it been tested under realistic conditions? Do leadership, IT, security, operations and outside providers share same recovery expectations? Are critical dependencies understood? How much revenue and operational capacity are actually at risk during downtime?
The Failure Gap Assessment is designed to make operational resilience understandable and actionable at the executive level. Assessment results provide organizations with a Failure Gap score and prioritized remediation roadmap for strengthening areas that create greatest exposure.
"What surprised us during the pilots was hearing the same thing, independently and unprompted, from two very different communities: insurance professionals and MSPs," said Jeff Edwards, EVP of ZeroDown Software. "The Failure Gap Assessment changes the conversation from whether you have MFA, MDR or backups to whether the business can actually withstand and recover from a disruption."
The assessment gives executives and IT a common language, provides brokers and underwriters with evidence to better articulate risk, and helps MSPs identify where customers need stronger capabilities. "We've come to think of it as a resilience Rosetta Stone for risk: a way for everyone responsible for protecting the business to see, understand and communicate the same risk picture," Edwards said. It aligns with widely recognized cybersecurity, incident response, business continuity and operational resilience frameworks.
About ZeroDown Software
ZeroDown Software helps organizations protect critical business operations from downtime and disruption. Founded in 2000, the company has spent more than two decades developing technologies and methodologies focused on application availability, operational resilience, disaster recovery and business continuity.
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