Workato, the leading Control and Execution Platform for Enterprise AI, today announced that Otto by Workato is available to individuals and teams in Slack, on the web, and via SMS. Free to get started with 30-day trial, this self-serve launch follows Workato May 2026 announcement of Otto for enterprise employees. Otto works 24/7 taking action across Gmail, Salesforce, GitLab, and more than 1,400 business applications.
Otto is multiplayer AI superagent that takes on whole projects rather than single tasks — working autonomously toward goal, learning how team operates, and collaborating with other Ottos to take work off team's plate.
Most AI tools stop at answer. They look something up, draft document, or write snippet of code, then wait for next instruction. They do not carry work to completion, they do not get smarter about how specific team operates, and they cannot hand work to another agent or teammate. Otto is built to close that gap: it plans work, executes it across applications where work occurs, and reports back with finished result. In practice, that means Otto can run marketing campaign from brief to assets with input from stakeholders, track company's largest deals and flag what changed overnight, or act as chief of staff that delivers two-minute audio brief on day's top issues.
Powered by Claude, Otto runs on Workato AI control and execution platform and is powered by Claude, Anthropic frontier model, through Claude Agent SDK. Claude handles Otto core reasoning and decisions it makes as agent. Image, audio, and video generation are handled by other frontier models.
"Otto shows what the Claude Agent SDK is built for: agents that plan work, take action across the tools people already use, and see a project through to the end. We're glad to see Workato bringing that to teams of every size," said Travis Bryant, Anthropic.
"GitLab is pushing the AI frontier in how teams and AI agents collaborate," said Manu Narayan, Chief Information Officer at GitLab. "GitLab Duo Agent Platform and Workato's Otto superagent give teams more ways to get work done. Otto's native GitLab plugin means GitLab Duo agents and Otto can act directly inside GitLab workflows together from day one."
"We are an AI-native cybersecurity startup and only adopt the best, most capable tools, and Otto fits the bill perfectly," said Rene Brandel, CEO of Casco. "Otto is like Claude Code for all of our go-to-market functions. Otto takes on projects, keeps us posted on prospects and deals, and keeps the team in sync. We are growing faster than ever and Otto is like having more teammates to help grow our company."
What partners are building: "Context is fundamental to how businesses operate and it lives within files, spreadsheets, PDFs, and more," said Aaron Levie, co-founder and CEO at Box. "We built Box AI to securely unlock the gold mine of data sitting within an enterprise, and now customers can integrate with Otto to autonomously complete tasks across their technology stack."
How Otto is different: Otto is autonomous finishing complex multi-step projects without back-and-forth prompting — responding to emails, managing calendar and preparing content as single piece of work. Otto is multiplayer where every user gets own Otto, and Ottos work with each other to gather feedback, chase missing detail, keep stakeholders in sync. Otto executes inside applications, updating Salesforce opportunity, retrieving and analyzing enterprise content in Box, commenting on Linear ticket, refreshing status document in Google Docs. Workato Verified User Access governs access so Otto never holds permissions not granted.
Otto remembers, building self-evolving memory for each person and whole organization: where key data lives, how work gets carried out, who to pull in for task. Memories stay tied to context they were learned in, while key insights can be promoted across team. Otto works from text message, for teams on go, delivering two-minute audio brief or checking project status.
"Most AI agents are searching the web and generating pages of text or code," said Adam Seligman, Chief Technology Officer at Workato. "But Otto carries things all the way to the finish line. It sets out on a goal, works with other agents and team members, revises and learns, and delivers results to stakeholders."
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications and processes into single platform so AI can reliably orchestrate business processes in production at enterprise scale.
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