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UKG, a leading global AI platform that unifies HR, pay, and workforce management, is showcasing its Workforce Operating Platform through featured speaking sessions and live demonstrations at UNLEASH America 2026 and TRANSFORM 2026. The platform, described as a system of action, uses governed, explainable people-first AI to continuously transform real-time workforce signals into outcome-focused intelligence, providing leaders and managers with transparent, auditable decision support as work unfolds.
UKG is showcasing its Workforce Operating Platform at UNLEASH America 2026 and TRANSFORM 2026, featuring agentic and assistive AI capabilities.
The platform transforms billions of workforce signals into real-time, explainable intelligence for applications including overtime optimization, attrition risk detection, payroll integrity, and frontline hiring.
UKG Pro HCM suite is recognized as a Leader in both the 2025 Gartner Magic Quadrant for Cloud HCM Suites and the Forrester Wave Q4 2025 for HCM.
Differentiated tools include UKG Talent Marketplace (AI-driven skills intelligence), UKG Talk (frontline communication), UKG People Assist (HR support), and UKG Employee Voice (sentiment analysis).
More than 80,000 organizations worldwide rely on UKG to power mission-critical workforce decisions in frontline-heavy environments.
UKG is sponsoring the UNLEASH AI Summit on March 17 in partnership with UNLEASH and Mercer, featuring sessions on AI as a performance catalyst.
More than 80,000 organizations worldwide rely on UKG to power mission-critical workforce decisions in complex, frontline-heavy environments. Powered by agentic and assistive AI, the UKG Workforce Operating Platform is capable of transforming billions of workforce signals into real-time, explainable intelligence and guided, auditable action—from overtime optimization and attrition risk detection to payroll integrity, compliance oversight, and high-volume frontline hiring to keep operations staffed. Purpose-built for scale, industry-specific needs, and frontline complexity, the platform embeds AI and intelligence directly into the operational core of work.
"Enterprise organizations don't need more AI features. They need AI embedded into the core of how work gets done," said Gretchen Alarcon, General Manager and Senior Vice President of Enterprise HCM solutions at UKG. "At our scale, supporting tens of millions of employees at 80,000 organizations globally, precision, compliance, and trust are non-negotiable. Our Workforce Operating Platform unifies HR, payroll, and workforce management into a governed, agentic system of action that delivers real-time intelligence where it matters most: in the hands of leaders and managers making mission-critical decisions every day."
Built on UKG's platform, the UKG Pro HCM suite extends beyond traditional HCM through differentiated tools that connect skills, communication, knowledge, compliance, and sentiment into a single intelligence layer. These include UKG Talent Marketplace, which uses AI-driven skills intelligence to expand career mobility for people and address critical labor shortages; UKG Talk, which strengthens frontline communication and collaboration across shifts, departments, and locations; UKG People Assist, delivering personalized, on-demand HR support with intelligent case routing; UKG Document Manager, providing enterprise-wide visibility and compliance oversight; and UKG Employee Voice, which applies advanced AI and natural language processing to connect employee sentiment directly to operational performance.
UKG Pro is recognized as a Leader in both the 2025 Gartner Magic Quadrant for Cloud HCM Suites and the Forrester Wave Q4 2025 for HCM. In partnership with UNLEASH and Mercer, UKG is also sponsoring the UNLEASH AI Summit on March 17. Mercer's Jess Von Bank and Jason Averbrook will explore how organizations can use agentic and assistive AI as a performance catalyst, creating frontline workforce agility that unlocks measurable business impact.
"The AI era for workforce management is here. The organizations pulling ahead are those using intelligent systems like UKG's Workforce Operating Platform to anticipate disruption, guide managers with precision, and activate their frontline teams in real time," said Jess Von Bank, Global Leader, HR Digital Transformation & Technology Advisory at Mercer. "The future belongs to those who shift from reactive workforce management tactics to proactive, AI-driven execution that grounds decisions in workforce intelligence."
Connect with UKG at UNLEASH America 2026 in Booth #732:
UNLEASH AI Summit: March 17, 2026, 12:30—4:00 p.m. PDT featuring Mercer's Jason Averbrook and Jess Von Bank
From Productivity to Performance: March 18, 2026, 12:30—1:20 p.m. PDT. Julie Develin, Senior Partner, Human Insights, at UKG, will host a roundtable encouraging leaders to rethink how work is structured so AI elevates performance, not just productivity.
Workforce AI for the Frontline: Enabling Real-time Decisions to Drive Performance: March 18, 2026, from 3:40—3:55 p.m. PDT. John Schneider, Vice President of Portfolio and Solutions Marketing at UKG, will showcase how UKG's Workforce Operating Platform enables real-time decision-making.
Connect with UKG at TRANSFORM 2026 in Booth #343:
Rethinking Work Design in the AI Era: March 24, 2026, from 11:15—11:45 a.m. PDT. Develin will explore the opportunity to not just add AI to existing workflows, but to redesign work itself around new and emerging technologies.
About UKG
UKG is a leading global AI platform for HR, pay, and workforce management. Unifying award-winning solutions with the world's largest collection of workforce data and people-first AI, UKG delivers unrivaled insights into today's workforce, helping organizations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 organizations across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day.
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