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Sorenson Announces New Executive Leadership Appointments for Growth


Sorenson Announces New Executive Leadership Appointments for Growth
  • by: PR Newswire
  • |
  • October 13, 2026

As Sorenson Communications advances next phase of growth, transformation and operational excellence, company today announced several executive leadership appointments that bring together complementary expertise across growth strategy, technology and product leadership, enterprise transformation and operations.

Quick Intel

  • Sorenson Communications announces new executive leadership appointments Oct 13 2026 poised for growth transformation.
  • Brian Smith promoted to Chief Growth Officer after 18 years including 4 years as SVP Outreach and Sales.
  • Patrick O'Hara joins as Chief Transformation Officer leading new Transformation Office for cross-functional initiatives.
  • Sherry Parvaneh joins full time as Chief Technology and Product Officer after Interim Head of Technology since June.
  • Timothy Galloway joins as Chief Operating Officer focusing on operational performance and scaling service delivery.
  • Appointments designed to better serve customers and strengthen impact for Deaf DeafBlind Hard of Hearing communities.

Leadership Appointments Reflect Opportunities Ahead for Sorenson

Appointments designed to help Sorenson better serve customers, strengthen execution and scale impact for Deaf, DeafBlind and Hard of Hearing communities. These leadership appointments reflect opportunities ahead for Sorenson. Brian, Patrick, Sherry, and Tim bring complementary experience and shared commitment to customers, people, and mission. Their leadership will help continue to grow, evolve, and execute with excellence.

Brian Smith promoted to Chief Growth Officer after 18 years with Sorenson including past four years as Senior Vice President of Outreach and Sales. Proven leader in sales, operations, and business strategy, Brian helped expand Sorenson's reach, strengthen customer relationships and retention, increase market share, and develop innovative go-to-market programs. In new role continue identifying opportunities to better serve customers and communities while advancing sustainable growth across organization.

Patrick O'Hara joins Sorenson as Chief Transformation Officer bringing deep expertise in human capital, organizational transformation, and operational excellence. Patrick will lead new Transformation Office establishing disciplined cross-functional approach to business project management for key initiatives that support growth and margin expansion. He will partner closely with leadership team to align talent, culture, performance, and enterprise priorities with Sorenson's long-term objectives.

Technology and Operations Leadership Strengthening Customer Experience

Sherry Parvaneh joins Sorenson full time as Chief Technology and Product Officer after serving as Interim Head of Technology since June. With more than 20 years experience leading transformation, innovation, and growth, Parvaneh held executive roles including President, Chief Transformation Officer, and Chief Information Officer. Since joining Sorenson earlier this year helped strengthen technology and product strategy, clarify priorities, and build roadmap supporting company's long-term technology strategy and customer experience.

Timothy Galloway joins Sorenson as Chief Operating Officer. Experienced operations executive, Galloway led large-scale transformation and delivered strong financial and operational results across complex technology-enabled service organizations. He will focus on strengthening operational performance, enhancing service delivery, and helping Sorenson scale effectively as customer needs evolve. He will initially lead and support operating teams at Sorenson.

 

About Sorenson Communications

As the leading language services provider, Sorenson combines innovative, patented technology with world-class sign language interpreters to deliver clear, seamless communication for Deaf, DeafBlind and Hard of Hearing communities. The company offers a portfolio of solutions that includes Video Relay Service (VRS), VRS for Zoom and the Lumina Video Phone. For people who are Hard of Hearing, CaptionCall provides the clarity and confidence to stay connected. Sorenson's business solutions include Video Remote Interpreting (VRI), On-Demand VRI and on-site interpreting. Sorenson Forum helps enterprises make communication more accessible for employees and customers. Sorenson's AI Sign Language Translation capabilities enable real-time communication between users of sign languages and users of spoken languages in everyday interactions where an interpreter may not be available, making sign language access available in more places and moments. Each year, Sorenson enables hundreds of millions of conversations for our customers' unique communication needs. Sorenson is a portfolio company of Ariel Alternatives and is committed to operating responsibly by actively managing and reducing its environmental impact.

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