Lumen Technologies has announced the appointment of John M. Hinshaw to its Board of Directors, effective August 4, 2026. His appointment enhances the Board's expertise in digital transformation, enterprise technology, risk management, and operational excellence, supporting Lumen's continued focus on enabling the AI economy through its physical infrastructure, programmable network, and connected ecosystem.
John M. Hinshaw appointed to Lumen Technologies Board of Directors, effective August 4, 2026.
Former Group COO of HSBC overseeing global operations, technology, risk management, and transformation.
Previously held executive roles at HP, HPE, Boeing, and Verizon Wireless.
Current director of Sysco Corporation and Genpact Limited.
Former board member of BNY Mellon and DocuSign.
Brings 30+ years of technology-enabled transformation leadership.
Hinshaw brings more than three decades of leadership experience. Most recently, he served as Group Chief Operating Officer of HSBC, where he oversaw global operations, technology, risk management, and transformation initiatives. He has held executive leadership positions at Hewlett-Packard and Hewlett Packard Enterprise, including Executive Vice President of Technology and Operations and Chief Customer Officer, and he has served as Chief Information Officer for Boeing and Verizon Wireless. He currently serves as director of Sysco Corporation and Genpact Limited and has previously served on the boards of The Bank of New York Mellon Corporation and DocuSign.
Lumen is uniquely positioned to connect the data, applications, and AI workloads reshaping industries around the world. As businesses increasingly rely on secure, scalable digital infrastructure to support AI and innovation, Hinshaw's experience will provide valuable perspectives as Lumen continues to execute its transformation and drive long-term value. The appointment enhances the Board's expertise in digital transformation, enterprise technology, risk management, and operational excellence.
"John's deep expertise leading technology-enabled transformation at some of the world's largest and most complex organizations makes him an outstanding addition to our Board," said Kate Johnson, chief executive officer of Lumen Technologies. "As businesses increasingly rely on secure, scalable digital infrastructure to support AI and innovation, John's experience will provide valuable perspectives as Lumen continues to execute its transformation and drive long-term value."
"Lumen is uniquely positioned to connect the data, applications, and AI workloads that are reshaping industries around the world," said Hinshaw. "I look forward to working with the Board and management team as the company continues to leverage its network, technology platform, and customer relationships to unlock new growth opportunities for Lumen's future."
About Lumen Technologies
Lumen is unleashing the world's AI potential. As the trusted network for AI, we ignite business growth by connecting people, data, and applications — quickly, securely, and effortlessly. Lumen's physical infrastructure, programmable network, and connected ecosystem give enterprises a simpler way to move data from virtually anywhere, to anywhere in real-time to support their AI needs. Together, Lumen's owned fiber backbone and cloud-native control plane provide a differentiated platform for connecting, securing, and operating modern enterprise environments at global scale. From metro connectivity and long-haul data transport to cloud networking, security services, digital platform capabilities, and connectivity orchestration, Lumen meets customers' needs today and as they build for tomorrow.
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