Kantata has unveiled Expertise Agent, the professional services industry's first AI superagent, alongside a suite of new agentic AI capabilities within its Kantata Expertise Engine™. The launch aims to help professional services organizations move beyond disconnected systems and generic AI tools by introducing a platform that can autonomously manage resource planning, project delivery, workflow execution, and business intelligence.
The new capabilities combine AI-driven decision-making, workflow orchestration, and a proprietary services-focused knowledge graph to enable organizations to improve operational efficiency, reduce project risks, and drive more consistent business outcomes.
As organizations increasingly adopt AI technologies, many professional services firms continue to struggle with fragmented systems and generic AI tools that lack operational context. Kantata's latest release addresses this challenge by embedding AI directly into the operational framework of project-based businesses.
“Services organizations don’t need more AI features layered on top of disconnected systems,” said Michael Speranza, Chief Executive Officer, Kantata.
“They need a system that understands how their business works and can act on that understanding. The Expertise Agent and new agentic capabilities we’re delivering with the latest release of our Expertise Engine are that system and will help teams move from execution to more consistent, intelligence-driven operations where every project benefits from what the business has already learned.”
At the center of the announcement is Expertise Agent, a custom AI superagent capable of understanding complex business requests and dynamically creating specialized agents to execute tasks across project management, resource planning, financial systems, and external platforms.
Unlike traditional AI assistants designed for narrowly defined tasks, Expertise Agent is built to orchestrate workflows across multiple business functions. Organizations can interact with the platform using natural language to identify project risks, optimize staffing decisions, automate project handoffs, and streamline operational processes.
According to Kantata, the platform continuously analyzes business data to identify delivery risks before they impact project outcomes, helping organizations improve profitability and project performance.
The launch also introduces several new capabilities within the Kantata Expertise Engine designed to improve business intelligence and operational execution.
The proprietary knowledge graph serves as the foundation of the platform, connecting project data, workforce information, business systems, documents, communications, and other unstructured content. Purpose-built for professional services environments, the system captures relationships between skills, delivery outcomes, and operational patterns to continuously improve recommendations and automated actions.
Kantata's new agentic business intelligence capabilities combine operational data with predictive analytics to help organizations identify performance trends, evaluate future scenarios, and uncover potential risks and growth opportunities.
Teams can use natural language queries to access insights without relying on dedicated analytics platforms or business intelligence specialists.
The Expertise Engine also introduces self-executing workflows that transform best practices into repeatable operational processes. By combining AI-driven intelligence with workflow automation and open orchestration capabilities, organizations can automate actions across project delivery, CRM, financial systems, and customer-defined AI environments.
Kantata positions the Expertise Engine as a new operational model for professional services organizations seeking to improve efficiency and scalability. The platform is designed to identify operational issues, recommend corrective actions, and autonomously execute workflows that previously required significant manual intervention.
“Kantata provides vertical SaaS meticulously designed for the unique needs of professional services organizations,” said Mickey North Rizza, IDC Group VP, Enterprise Software.
“Kantata's AI strategy is to set its customers up to thrive in the ever-changing uncertain world by bringing AI-powered optimization that empowers organizations to consistently connect new data sources, innovate new insights, and surface new metrics, achieving smarter decisions, reduced risk, and achieve greater agility.”
The company believes these capabilities will enable firms to transform operational experience into institutional knowledge that can be consistently applied across projects, teams, and business units.
“When it comes to AI, what matters is not just getting answers faster, but improving how the business operates,” said Vikas Nehru, Chief Technology Officer, Kantata.
“By combining a knowledge graph, agentic intelligence, and workflow orchestration, we’re helping services organizations turn their experience into a system that drives better decisions and more consistent outcomes.”
With increasing pressure on professional services firms to improve project profitability, resource utilization, and operational efficiency, Kantata's latest AI innovations aim to provide organizations with a more intelligent and autonomous approach to managing project-based businesses.
Kantata’s new agentic AI capabilities are being introduced as part of the Kantata Expertise Engine, which is available across its OX and SX solutions.
About Kantata
Kantata is a leading provider of Professional Services Automation (PSA) solutions that help professional services organizations and agencies ensure consistent excellence and profitability across projects. More than 1,500 organizations worldwide rely on Kantata to instantly assemble the ideal team, easily amplify institutional knowledge, and confidently forecast outcomes. Recognized as a Leader on G2’s PSA Software Grid® and Resource Management Software Grid®, and consistently ranked among the top project management software products in G2’s annual Best Software Awards, Kantata supports the full services lifecycle — from scoping and staffing to delivery and forecasting. For more information, visit www.kantata.com.
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