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Facilio Inc. has launched Facilio Atom, its Autonomous AI Agent Suite, introducing fully agentic AI to execute and coordinate repetitive, manual workflows in facilities management. The purpose-built agents actively drive operations across Helpdesk Dispatch, Compliance Automation, and Finance & Control—automating up to 40% of back-office tasks while layering seamlessly on top of existing CMMS, ERP, and finance systems without requiring rip-and-replace overhauls.
Quick Intel
Traditional facilities management relies heavily on CMMS platforms as passive systems of record—documenting work but depending on human initiation for every step. Facilio Atom shifts this paradigm by embedding agentic AI that proactively coordinates workflows, triages requests, progresses tickets, validates compliance, and handles financial controls autonomously. Humans remain in the loop for judgment calls and exceptions, ensuring reliability while removing drudgery from daily operations.
The suite's immediate value lies in its non-disruptive integration: agents operate on top of existing tools, enabling rapid automation without lengthy system migrations. This approach addresses persistent FM pain points—shift inconsistencies, SLA breaches, manual coordination overload, and error-prone back-office processes—delivering measurable gains in speed, accuracy, and operational resilience.
"AI is moving from analysis to action, shifting work from being human-driven to system-driven," said Prabhu Ramachandran, Chief Executive Officer & Co-founder, Facilio Inc. "Facilities management is one of the last large operational domains still reliant on manual coordination. It is high time that FM operations evolve from being centered around a mere system of record into a system that keeps operations moving continuously. With autonomous agents, Facilio is enabling a new operating model where service delivery, compliance, reporting and management run with consistency at scale. We're entering the autonomous era in facilities and it's about to redefine the standard for operational performance."
"The most immediate impact of AI in FM isn't another chatbot or a dashboard, it's removing the drudgery for humans involved in FM operations," said Raj Subramanian, Chief Product Officer & Co-founder, Facilio Inc. "There's enormous repetitive work in facilities that requires humans to do intake and triage, coordination, approvals, invoice validation, reporting and supervisory work. Facilio's autonomous agents are built to take off a big chunk of that workload, operating on top of existing CMMS and finance systems. The result is simple: faster cycles, fewer misses, tighter controls, and an operational backbone that doesn't depend on who's online."
By making autonomous execution practical and scalable, Facilio Atom positions the company at the forefront of next-generation facilities operations, where AI actively manages routine work at enterprise scale while enhancing service reliability and client trust.
About Facilio Inc.
Facilio offers an enterprise-grade SaaS platform that transforms property operations and maintenance for a global clientele across commercial offices, healthcare, retail, and education sectors. Facilio is backed by investors including Accel, Tiger Global Management, Dragoneer Investment Group, and Brookfield Growth.
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