AppFolio has announced it has named Amazon Web Services as its preferred cloud provider. The AppFolio Performance Platform — its systems of record, action, and growth, along with its AI-native architecture and AppFolio Realm, its full suite of AI capabilities — runs on AWS, giving its nearly 23,000 customers confidence in reliability, security, and continued innovation.
AppFolio names AWS as preferred cloud provider.
Platform serves nearly 23,000 property management customers.
AppFolio Realm AI suite runs on AWS with Amazon Bedrock.
More than 99% of customers use some part of AppFolio Realm.
Realm-X Performers handle major property management domains.
AppFolio uses Anthropic's Claude on Amazon Bedrock.
The AppFolio Performance Platform is built on four layers: Domain logic encodes the rules and relationships of real estate directly into the platform; a data model connects everything across a customer's business in one unified model; business context mirrors each operator's SOPs, agreements, and transaction history; and governance keeps every AI within operator permissions and compliance policies. The AppFolio data model runs on Express Brokers for Amazon MSK, the high-throughput messaging infrastructure behind every AI action.
More than 99% of customers are now using some part of AppFolio Realm. Within Realm, Realm-X delivers the platform's agentic AI capabilities — including Realm-X Performers, which handle the major domains of property management under human monitoring and supervision, and Realm-X Flows, the orchestration layer that routes and automates work. Amazon Bedrock plays a central role in how AppFolio delivers Realm-X responsibly at scale, providing the governance, safety, and compliance controls the platform requires. Bedrock also gives AppFolio access to leading foundation models with flexibility to evaluate, adopt, and switch between state-of-the-art AI.
"The AppFolio Performance Platform is built to close the Property Performance Gap," said Matthew Baird, Chief Technology Officer, AppFolio. "Our AI-native architecture, our unified data model, our ability to deliver Realm-X responsibly at scale — all of it runs on AWS. Naming AWS our preferred cloud provider reflects how deeply that infrastructure is embedded in what we're building and where we're going."
"AppFolio's AI-native platform is transforming how property managers run their businesses every day," said Rich Geraffo, Vice President and Managing Director, AWS North America. "AWS is proud to provide the cloud foundation that helps AppFolio push the boundaries of what agentic AI can do for an entire industry, with the reliability and governance their customers expect."
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative performance platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business.
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