ECI Software Solutions has acquired Prima Business Control Software, expanding its AI-powered ERP and ecommerce capabilities for the office supplies industry. The acquisition strengthens ECI's end-to-end business management platform while enhancing support for independent office supply dealers across the U.K., Ireland, and the United States.
By integrating Prima's ERP technology and AI capabilities, ECI aims to help distributors improve operational efficiency, deliver faster customer service, and compete more effectively in an increasingly digital marketplace.
Quick Intel
ECI Software Solutions has announced the acquisition of Prima Business Control Software, a provider of ERP and ecommerce solutions built specifically for the business supplies industry. The move enhances ECI's AI-powered business management platform and expands its ability to serve office supply dealers with integrated enterprise resource planning and ecommerce technologies.
The acquisition combines Prima's specialized ERP platform with ECI's cloud-based software ecosystem, enabling distributors to manage increasingly complex product catalogs while improving customer experiences and operational performance.
Office supply dealers continue to face growing competition from large ecommerce retailers while managing broad product portfolios and rising customer expectations for fast, accurate ordering experiences.
By combining ECI's ERP platform with Prima's technology stack and AI capabilities, customers can streamline operations, improve order processing, and scale their businesses more efficiently across multiple markets.
"ECI has more than a 25-year history of commitment to the office supplies industry, and joining forces with Prima is a natural extension of our mission to help independent dealers thrive," said Trevor Gruenewald, CEO, ECI Software Solutions. "At a time when distributors are facing rising customer expectations and tightening margins, the need for streamlined operations is critical. This new chapter reflects a strategic expansion of ECI's ERP and ecommerce portfolio and a commitment to serving our customers with solutions that anticipate their needs and arm them for success amidst a constantly shifting market."
Following the acquisition, Prima will continue building its solutions while benefiting from ECI's global resources, technology investments, and enterprise software expertise.
According to the companies, the partnership will allow Prima to accelerate product innovation and provide greater long-term stability for its customers without changing its core focus on serving the office supplies market.
"This acquisition isn't about changing Prima; it's about giving our products and our people the resources to become even better at scale," said Stephen McLaughlin, CEO, Prima. "With ECI, we are securing a future for Prima that would have been impossible to achieve alone. Now, we can accelerate innovation and provide the enterprise-level stability our customers deserve. We're still the same Prima at our core, but now we have the 'firepower' to help our customers run their businesses smarter and faster than ever before."
The acquisition aligns with ECI's broader strategy of expanding industry-specific software solutions for distribution businesses through AI-powered ERP, ecommerce, analytics, and cloud technologies.
As distributors continue investing in digital transformation, the combined capabilities of ECI and Prima are expected to help independent office supply businesses improve productivity, enhance customer service, and remain competitive in a rapidly evolving market.
ECI Software Solutions provides AI-powered, cloud-based business software for running small and mid-sized businesses end-to-end. Built by experts in manufacturing, building and construction, field service, and distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway, Sweden, and Australia. For more information, visit www.ECIsolutions.com.
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