Reliance Matrix announced today an enhancement to its Employee Navigator integration with the introduction of a new Evidence of Insurability (EOI) API, designed to simplify benefits administration and create a more seamless enrollment experience for employers, brokers, and employees. The new capability allows employees to complete Evidence of Insurability requirements directly within the Employee Navigator enrollment workflow. Underwriting decisions are then automatically returned to Employee Navigator, reducing manual follow-up, eliminating administrative steps, and improving visibility throughout the process.
Reliance Matrix introduces EOI API for Employee Navigator integration.
Employees complete EOI requirements directly within enrollment workflow.
Underwriting decisions automatically returned to Employee Navigator.
Reduces manual follow-up and administrative steps for HR and benefits administrators.
Employee Navigator serves 195,000+ U.S. companies and 6,000+ brokers.
Integration includes automated billing, eligibility verification, and data connectivity.
Paula Hanson, AVP, Benefit Technology Solutions at Reliance Matrix, stated: "Our focus is on making benefits administration easier for our customers and broker partners. Employee Navigator has become an important platform for benefits administration, and this enhancement extends the value of that integration by bringing EOI directly into the enrollment experience. By automating manual processes and reducing administrative burden, we're helping employers and brokers spend less time managing transactions and more time supporting their employees."
The new EOI API enhancement provides Evidence of Insurability submission directly within the Employee Navigator enrollment experience, automated underwriting decision updates returned to Employee Navigator, reduced manual follow-up for HR and benefits administrators, improved visibility into EOI status throughout the enrollment process, a more seamless employee enrollment experience, secure system-to-system exchange of information, and greater operational efficiency through automation.
George Reese, CEO of Employee Navigator, added: "Automated decision return is a great example of the practical innovation we want to bring to every integration. Adding this feature to our EOI integration with Reliance Matrix makes enrollment more seamless for employees and reduces manual work for HR teams and it's just the latest step in a partnership we're committed to expanding."
The addition of the EOI API further strengthens that experience by allowing employees to remain within the Employee Navigator environment when completing EOI requirements while automatically communicating underwriting decisions back to the platform. The enhancement builds on Reliance Matrix's Employee Navigator integration, which already helps customers simplify benefits administration through automated billing, eligibility verification, and data connectivity.
About Reliance Matrix
Reliance Matrix delivers employee benefit, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the proven innovation of an absence TPA, and the daily commitment of thousands of team members across America. Reliance Matrix is a member of the Tokio Marine Group.
About Employee Navigator
Employee Navigator is a trusted benefits administration and HR software company integrated with 600+ of the leading insurance carriers, payroll companies, and TPAs. Serving over 195,000 U.S. companies and 6,000+ brokers across the country, Employee Navigator simplifies benefits management for businesses of all sizes.
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