Helport AI has announced a commercial milestone for its AI Labor platform after validating AI-powered customer acquisition capabilities across three consumer lending product lines in Mexico. The deployment expands the platform's role beyond loan collections to customer acquisition, consultation, registration, and loan application support, strengthening its AI workforce offering for the consumer finance industry.
Helport AI has expanded the commercial deployment of its AI Labor platform by validating customer acquisition capabilities within the overseas consumer finance market. The latest implementation covers three consumer lending product lines in Mexico, demonstrating AI-driven support across multiple stages of the lending journey.
The deployment builds on the company's previously established AI collections capabilities and extends automation into customer engagement, sales conversion, registration, and loan application support.
According to Helport AI, live commercial operations conducted during June and July 2026 generated measurable business outcomes using AI-powered customer engagement.
The deployment completed 744,249 outbound customer connections during June, leading to 14,936 customers voluntarily continuing conversations through WhatsApp. The platform conducted 7,520 AI-powered sales conversations, converted 2,093 users into registered customers, and assisted 1,045 users in submitting completed loan application materials.
The company also reported an average 49.9% conversion rate from registration to completed application submission, while improving the interaction-to-registration conversion rate from 27.8% in June to 32.7% in July.
Unlike controlled testing environments, the deployment utilized cold prospect data that had not been pre-qualified, demonstrating the platform's ability to engage lower-intent audiences that traditionally deliver lower conversion rates through conventional sales channels.
Helport AI positions AI Labor as more than an AI assistant by enabling the platform to execute complete business workflows rather than simply answering customer questions.
Within the current deployment, AI Labor conducts outbound customer outreach, manages WhatsApp conversations, explains financial products, addresses customer objections, guides app downloads and registrations, supports loan application submissions, and classifies customer intent.
Operating continuously throughout the day, the platform enables financial institutions to manage large-scale customer interactions while capturing conversation records, customer profiles, and conversion data for ongoing optimization.
"This milestone demonstrates that AI Labor is moving beyond point solutions and becoming a scalable operating platform capable of supporting critical business workflows," said Guanghai Li, Chief Executive Officer of Helport AI. "By combining customer acquisition and conversion capabilities with our previously deployed collections solutions, we have established an important commercial foundation across the consumer finance lifecycle. We believe this model can be replicated across additional financial institutions, countries and language markets."
Helport AI states that its AI Labor platform is designed to reduce reliance on traditional business process outsourcing models by enabling AI systems to execute communication-intensive workflows without proportional workforce expansion.
According to the company, a single local monitoring employee working alongside AI can support the WhatsApp service volume generated by more than 100,000 outbound call attempts, significantly increasing operational scalability while maintaining continuous customer engagement.
The company also utilizes a performance- and volume-based commercial model, allowing enterprise customers to pay based on measurable business activities such as outbound calls or AI-managed WhatsApp interactions rather than fixed software licensing.
While consumer finance represents a major deployment area, Helport AI continues expanding AI Labor into additional industries, including public services, logistics, commercial banking, mortgage services, and insurance.
The company previously deployed an AI-powered customer service solution for a U.S. public-sector project using Google Cloud Contact Center AI technology and has accumulated deployment experience across multiple enterprise environments.
Helport AI believes each validated workflow strengthens its broader AI Labor platform, enabling proven operational capabilities to be replicated across industries, countries, and language markets while delivering measurable business outcomes through AI-powered workforce automation.
About Helport AI Limited
Helport AI (NASDAQ: HPAI) is a global AI workforce infrastructure company providing intelligent communication software and services to enterprise clients. Its core asset is the AI Labor System, an industrial-scale platform designed to manufacture, orchestrate, and deliver AI workforce capacity based on measurable business outcomes. Through its AI workforce, Helport AI helps clients drive sales, improve engagement, and reduce costs. The Company’s mission is to transform human expertise into scalable AI labor. Learn more at www.helport.ai.
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