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ECI Earns Eight Industry Awards for AI-Powered SMB Software Excellence


ECI Earns Eight Industry Awards for AI-Powered SMB Software Excellence
  • by: EinPresswire
  • |
  • July 31, 2026

ECI Software Solutions, Inc. has announced eight new industry recognitions that highlight the company's continued investment in AI-powered, cloud-based business management software for small and medium-sized businesses (SMBs). The awards span manufacturing innovation, ERP, field service management, customer support, and employee excellence, reinforcing ECI's focus on delivering industry-specific technology that helps organizations improve efficiency, productivity, and business growth.

Quick Intel

  • ECI Software Solutions received eight industry recognitions for its AI-powered business software.
  • JobBOSS² earned multiple awards for AI Bill of Materials (BOM), shop floor management, and MRP capabilities.
  • Deacom received a Silver Globee Award for its ERP platform.
  • ECI's customer support team earned a Silver Globee Award for service excellence.
  • TrustRadius recognized ECI's Field Service Management solutions with 2026 Top Rated Awards.
  • The awards highlight ECI's continued investment in AI, manufacturing software, ERP, and SMB technology.

ECI Expands Recognition for AI-Powered Business Software

ECI Software Solutions continues to strengthen its position in the AI-powered business software market through eight prestigious industry recognitions. The awards acknowledge the company's innovation across manufacturing, enterprise resource planning (ERP), field service management, customer support, and employee leadership.

The recognitions come from leading industry analysts, technology organizations, and customer review platforms, highlighting ECI's ability to deliver industry-specific solutions that address the operational needs of small and medium-sized businesses.

JobBOSS² Receives Multiple Manufacturing Software Honors

JobBOSS² secured several recognitions for helping manufacturers improve production planning and shop floor operations.

Select Hub named JobBOSS² an Analyst Pick and Best-in-Class for Shop Floor Management: Bill of Materials Software, recognizing its AI-powered Bill of Materials (BOM) capabilities, production planning tools, mass BOM updates, and reference designators.

Additionally, Software Advice recognized JobBOSS² as the Most Used by Mechanical/Industrial Engineering organizations in its Best Metal Fabrication Software Report, while Capterra included the platform in its 2026 Shortlist for Materials Requirements Planning (MRP) Software based on customer reviews and market presence.

Deacom ERP and Customer Support Receive Industry Recognition

ECI's Deacom ERP platform earned a Silver Globee Award for Best ERP Solution. The recognition highlights its unified ERP capabilities that help batch and process manufacturers improve operational efficiency while supporting compliance initiatives and long-term growth.

ECI's customer support organization also received a Silver Globee Award for delivering responsive customer service and maintaining a culture centered on accountability and customer success.

Field Service Management and Employee Leadership Honored

TrustRadius recognized ECI's Field Service Management solutions with its 2026 Top Rated Awards, based entirely on verified customer reviews that reflect product value and customer satisfaction.

In addition, Josh McHugh-Cullen, Strategic Partner Manager at ECI, received an ENX Difference Maker honor for demonstrating leadership, collaboration, and dedication to supporting customers, partners, and colleagues.

CEO Highlights AI and Customer Success Strategy

"Software should power progress, not problems," said Trevor Gruenewald, CEO of ECI. “We’ve made significant investments in AI, our products and our customer support teams to help SMBs work more efficiently, adapt more quickly and scale with confidence. These recognitions validate that our solutions, industry expertise and hands-on support are delivering meaningful outcomes for customers every day.”

ECI's latest industry recognitions underscore its continued commitment to delivering AI-powered, industry-specific software that enables SMBs to streamline operations, improve productivity, and scale confidently. By combining innovation with strong customer support and manufacturing expertise, the company continues to strengthen its position in enterprise software for growing businesses.

About ECI

ECI Software Solutions provides AI-powered, cloud-based business software for running small and mid-sized businesses end-to-end. Built by experts in manufacturing, building and construction, field service, and distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway, Sweden, and Australia. For more information, visit www.ECIsolutions.com.

  • Cloud SoftwareDigital TransformationEnterprise TechnologyArtificial Intelligence
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