BICS, a Proximus Global Company and international communications enabler, and NUSO, a leading US-based cloud communications provider, today announced an expanded partnership to bolster global reach and service quality for enterprise customers. Building on more than five years of collaboration, the agreement positions NUSO as a key strategic partner for US cloud telephony services while BICS provides NUSO with international cloud numbers to accelerate its expansion into new markets.
Cloud communications have become essential for businesses, with 65% of SMBs relying on them as their primary platform and 82% of enterprises adopting CCaaS solutions. These platforms enable secure, scalable voice and messaging over the internet without physical hardware, supporting multi-location operations and rapid deployment.
The expanded agreement enhances redundancy and flexibility across BICS’ cloud communications offerings while enabling NUSO to extend its international footprint. Customers benefit from faster UCaaS and CCaaS rollouts, simplified access to international numbers, and stronger compliance support in diverse regulatory environments. The partnership leverages BICS’ extensive global network and expertise with NUSO’s established North American presence to deliver seamless, end-to-end solutions for multinational enterprises.
Jorn Vercamert, CPO, Proximus Global said: “This partnership will further support enterprise customers to expand globally with confidence and ease, combining NUSO’s robust US sales force and strong enterprise customer base with our well-established global connectivity and regulatory expertise.”
Matt Siemens, CEO of NUSO, added: “This is a true partnership. As NUSO becomes BICS’ strategic partner for U.S. cloud telephony services, BICS is supporting our international expansion into new territories, including Latin America, the Middle East, and Asia. Together, we are strengthening the foundations for enterprises and global brands that rely on secure, redundant communications that can scale across borders.”
The two companies have collaborated for over five years, with recent momentum in voice traffic routing and termination. The expanded agreement deepens ties across Infrastructure as a Service for scalable, cloud-based network capabilities, last-mile telephony for reliable local connectivity, fraud intelligence, and support for NUSO’s global PSTN replacement strategy. This positions both providers to better serve enterprises navigating complex, high-volume communications needs in an increasingly global and digital landscape.
About Proximus Global
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.
About NUSO
NUSO is a global cloud communications provider that brings together AI powered voice, messaging, collaboration, contact center, and carrier-grade infrastructure in one secure platform. NUSO helps partners and enterprises scale faster, meet compliance demands, and deliver better customer experiences. With NUSO, organizations move beyond call routing to orchestrating the outcomes that matter.
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