Redwood Software, the leading orchestration platform for the autonomous enterprise, today announced its recognition as a Leader in the 2026 Gartner Magic Quadrant for Service Automation and Orchestration (SOAP) Platforms, along with first place in four of the five use cases and a tie for first place in the fifth use case, according to the report titled Critical Capabilities.
In addition, Redwood launched RunMyJobs 2026.3, which brings native connectivity to AWS and its Model Context Protocol (MCP) server to the public, while also introducing new AI capabilities to accelerate autonomous operations. Redwood has been named a Leader for the third consecutive year in Gartner's 2026 Magic Quadrant for SOAP platforms, ranking highest for Completeness of Vision.
Companies with AI goals face the challenge of moving beyond experimental phase and into operational AI. RunMyJobs 2026.3 helps bridge gap between AI reasoning and business action by unifying execution across hybrid systems and removing infrastructure limitations that hinder innovation in traditional workload automation tools.
MCP Server and Native AWS Connectivity: Redwood's MCP server, validated with Microsoft Copilot, SAP Joule, and Claude Code, provides AI models with controlled access to over 50 tools across nine AWS global regions with full auditability, enabling instant transformation of decades of business logic into agents. Native integration with AWS S3 EventBridge Glue allows real-time orchestration across entire hybrid environment without requiring system redesign.
Bidirectional governance of agent AI and Agent Studio: Support for MCP and Agent2Agent (A2A) protocols enables AI agents to trigger workflows, and teams to create agents that enhance orchestrations under same governance model as rest of business process chain. Agent Studio integrates Large Language Model reasoning as native task types within existing workflows.
Workflow Builder and Operations Agent: Workflow Builder generates auditable workflows using descriptions or documentation written in plain English. Operations Agent detects failures and risks related to service level agreements in real time, providing operators with detailed contextual information so they can respond more quickly and autonomously.
"AI agents can analyze a problem, but they can't solve it unless they're connected to the systems that run the business," said Charles Crouchman, product director at Redwood Software.
Gartner's Magic Quadrant for SOAP evaluates vendors based on ability to execute and completeness of vision. Redwood Software has been positioned in top spot for completeness of vision for third consecutive year. Redwood attributes this position to its 2026 intelligent automation enhancements including native support for MCP and A2A protocols, new Redwood RangerAI suite of assistants, and Redwood Insights Premium.
The Critical Capabilities report offers more detailed view of suppliers' product and service offerings expanding on Magic Quadrant analysis. Redwood attributes this positioning to commitment to customer success and driving efficient business transformation.
About Redwood Software
Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation with the lowest total cost of ownership. Redwood enables organizations to intelligently automate and orchestrate mission-critical IT and business processes across complex environments encompassing ERP, hybrid cloud, data, and emerging agentive AI systems. Through its SaaS-centric automation architecture—with AI embedded throughout the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of Fortune 50 companies, Redwood helps organizations unlock human potential to focus on innovation, growth, and the future.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones, and thrive on the tech pulse.
