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KnowBe4 Shuts Down Shadow AI with Agent Security


KnowBe4 Shuts Down Shadow AI with Agent Security
  • by: Business Wire
  • |
  • September 24, 2026

KnowBe4, the global leader in digital workforce security, securing both AI agents and humans, has announced a significant expansion of Agent Risk Manager, with the launch of a new native browser extension for Chrome and Edge that gives security teams real-time control over shadow AI. This new capability moves beyond existing dashboards that flag unsanctioned AI use after the damage is done, to a control point that can allow, warn or block employee access to known AI sites the moment it happens.

Quick Intel

  • KnowBe4 expands Agent Risk Manager with a new browser extension.

  • The extension is available for Chrome and Edge.

  • Security teams gain real-time control over shadow AI.

  • The capability can allow, warn or block access to known AI sites.

  • 52% of organizations report their use of AI is unapproved or ungoverned.

  • The extension is available now to Security Awareness Training Advanced customers.

With unsanctioned chatbots, coding assistants, meeting transcribers and browser-based AI agents, employees are adopting shadow AI without IT's knowledge. Shadow AI has emerged as one of the most difficult risks for security teams to contain. According to the recent KnowBe4 "From Agentic Risk to Human Wins" report, 52% of organizations report their use of AI is unapproved or ungoverned. The same report also found over a third of employees reported that they commonly source their own agentic AI tools where options are unavailable or restrictive, leaving organizations vulnerable to cyberattacks.

Executive Perspective

"Visibility alone does not stop a data leak, it just documents it," said Matt Duren, SVP of AI and data, KnowBe4. "Security teams have been instructed to take an inventory of the AI tools running in their environment. While that is necessary, it is not enough. With this extension, the same capability that discovers shadow AI can now act on it in real time without forcing security teams to choose between locking AI down and letting it run unchecked."

Integrated into the KnowBe4 Platform

Where many shadow AI and browser-security offerings operate as standalone extensions or network layer add-ons, Agent Risk Manager sits inside the broader KnowBe4 Platform, which draws on 16 years of behavioral risk data across more than 70,000 customers. That means shadow AI activity captured at the browser does not sit in an isolated console, it feeds the same risk profile as an organization's phishing simulations, security awareness training, and real-time coaching, and lays the groundwork for a unified Risk Score.

 

About KnowBe4

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, email & collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 16 years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

  • AI SecurityCyber SecuritySecurity AwarenessAgentic AI
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