Info-Tech Research Group's 2026 Agentic AI Platforms Data Quadrant Report has recognized Claude and Microsoft 365 Copilot AI Agents as Champions based on verified end-user feedback collected through the firm's SoftwareReviews platform. Claude was recognized for its ease of implementation, while Microsoft 365 Copilot AI Agents were recognized for their workflow automation capabilities.
Claude and Microsoft 365 Copilot named Champions in Info-Tech's 2026 Agentic AI Platforms Data Quadrant.
Claude recognized for ease of implementation with 8.5 Composite Score.
Microsoft 365 Copilot recognized for workflow automation with 8.2 Composite Score.
Rankings based entirely on verified end-user feedback, free from analyst opinions or vendor influence.
Platforms evaluated on reasoning, workflow automation, tool integration, orchestration, and governance.
Info-Tech serves over 30,000 IT, HR, and marketing leaders worldwide.
Agentic AI platforms combine capabilities such as reasoning, workflow automation, tool integration, orchestration, and governance to help organizations deploy and manage AI agents across enterprise environments. As the category develops, vendors are expanding their support for agent collaboration, enterprise integration, and oversight, increasing the need for user-driven insight into how these platforms perform in practice. Info-Tech's Data Quadrant is a comprehensive software evaluation tool that ranks products based on verified user feedback across key dimensions, including likelihood to recommend, feature rankings, net emotional footprint score, and vendor capabilities.
The Champions in the 2026 Agentic AI Platforms Data Quadrant are Claude with 8.5 Composite Score, recognized for its ease of implementation, and Microsoft 365 Copilot AI Agents with 8.2 Composite Score, recognized for its workflow automation capabilities. Rankings are based entirely on authentic user reviews, free from analyst opinions or vendor influence. User assessments of software categories on SoftwareReviews provide an accurate and detailed view of the constantly changing market, informed by data from users and IT professionals with intimate experience with the software across procurement, implementation, and maintenance processes.
"The conversation around AI is shifting from generating content to accomplishing work," says Thomas Randall, Research Lead at Info-Tech Research Group. "As organizations evaluate agentic AI platforms, they need to look beyond what an agent can accomplish in isolation and assess how reliably it can integrate with enterprise systems, operate within established controls, and scale across real business workflows."
About Info-Tech Research Group
Info-Tech Research Group is the "get things done" partner for over 30,000 IT, HR, and marketing leaders worldwide. The fastest growing research and advisory firm, Info-Tech enables leaders to make well-informed decisions and transform their organizations through AI, strategic foresight, step-by-step methodologies, practical tools, industry-leading advisory, and training programs. For nearly 30 years, tens of thousands of private and public organizations have trusted Info-Tech to lead their most important initiatives through periods of change and deliver outcomes that truly matter.
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