BMC Helix has announced an expanded collaboration with Oracle to help enterprises modernize ServiceOps by deploying BMC Helix on Oracle Cloud Infrastructure. The collaboration enables joint customers to deploy AI-driven capabilities while aligning deployments with their preferred cloud architectures and operational requirements.
BMC Helix customers can now deploy on Oracle Cloud Infrastructure.
Leverages Oracle AI Database services including Autonomous AI Database and Exadata.
Supports hybrid and multicloud deployments with existing IT ecosystem integration.
Enables AI-driven ServiceOps with intelligent automation and AI agents.
Available across commercial, government, and sovereign cloud regions.
BMC Helix is an AI-powered platform for IT Service Management and Operations.
Through this expanded collaboration, BMC Helix customers can deploy BMC Helix on OCI across hybrid and multicloud environments, enabling flexibility while maintaining integration with existing IT ecosystems. Customers can leverage Oracle AI Database services on OCI, including Oracle Autonomous AI Database and Oracle Exadata Database Service, to support enterprise-grade performance, scalability, and reliability. They can also adopt AI-driven ServiceOps capabilities, including intelligent automation and AI agents, to help improve productivity, streamline operations, and accelerate issue resolution.
As an open, AI-powered platform for ServiceOps, BMC Helix integrates with Oracle AI Database services and open-source databases on OCI to help customers modernize operations without disrupting existing environments. With OCI, customers can scale deployments securely across commercial, government, and sovereign cloud regions while addressing data residency, security, and compliance requirements.
"OCI is built to run mission-critical workloads securely and at scale," said David Hicks, group vice president of ISV Ecosystem, Oracle. "Together with BMC Helix, we're helping customers bring AI-driven capabilities to ServiceOps while meeting requirements for scalability, security, and global availability."
"As organizations modernize for AI and digital transformation, having the flexibility to choose the right cloud strategy is more important than ever," said Jeff Hardy, chief revenue officer, BMC Helix. "Together with Oracle, we are helping customers modernize on their terms with greater flexibility and support for their operational requirements."
About BMC Helix
BMC Helix helps the world's most forward-thinking IT organizations turn AI into action – unlocking human potential to multiply productivity so teams can focus on the work that matters most. With an industry-leading, AI-powered, open platform, BMC Helix delivers a dynamic fleet of AI agents that augment work across enterprise IT service and operations management to anticipate needs, automate solutions, and accelerate outcomes for ServiceOps.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones, and thrive on the tech pulse.
