UKG, a leading provider of AI-led HR, payroll, and workforce management solutions, has achieved the highest score for the 10th consecutive year in the 2025 Gartner Critical Capabilities Report for Cloud HCM Suites for 1,000+ Employee Enterprises in the North American Mid-Market Use Case. The evaluation focuses on UKG Pro HCM, an all-in-one platform that manages the full employee lifecycle from recruitment to retirement, unifying HR, payroll, talent, time, scheduling, and compliance with AI-driven analytics and real-time insights.
UKG's top ranking in the North American Mid-Market Use Case underscores its dominance in delivering comprehensive cloud HCM suites for enterprises with over 1,000 employees. The UKG Pro HCM suite simplifies operations by integrating essential functions, providing deep analytics to empower employees and streamline workforce management. This recognition builds on UKG's status as a Leader in the 2025 Gartner Magic Quadrant for Cloud HCM Suites for the third consecutive year, affirming its innovation in addressing midmarket needs.
In addition to its mid-market leadership, UKG secured second place in two key compliance-focused use cases: North American Compliance Suite for 1,000-2,500 Employee Enterprises and North American Compliance Suite for 2,500+ Employee Enterprises. These rankings highlight UKG's robust capabilities in regulatory adherence and scalable HCM solutions, enabling organizations to navigate complex workforce requirements efficiently while maintaining compliance across diverse operations.
The AI-led UKG Pro HCM platform equips organizations with real-time insights into employee data, facilitating informed decisions on headcount, salaries, and labor costs, including currency conversions for international teams. "Because UKG Pro can provide a comprehensive system for our employees worldwide, we have visibility into our entire employee population," said Melissa Aldridge, HRIS Manager at Oil States International, a global provider of manufactured products and services to the energy, industrial and military sectors. "Instant access to business intelligence on employees in our international locations gives us better speed, accuracy, and support in our decision making. We can run reports and deliver guidance to upper management regarding headcount and salaries with currency conversions, so they can see in real time our total labor costs."
This Gartner accolade joins a series of recent honors for UKG, including being named a Leader in the 2025 Gartner Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises; Global Payroll Supplier of the Year by the Global Payroll Alliance for the second straight year; a Leader in the 2025 Nucleus Research WFM Technology Value Matrix for the sixth consecutive year, and a Leader in the Nucleus Research SMB HCM Technology Value Matrix for the fifth year in a row. These validations emphasize UKG's commitment to HCM excellence across HR technology landscapes.
UKG's decade-long top performance in Gartner's Critical Capabilities Report reflects its unwavering focus on innovative, people-centric solutions that drive workplace experiences and business success. By leveraging the world's largest collection of people, work, and sentiment data with AI, UKG enables organizations to foster thriving cultures where employees and enterprises grow together.
“At UKG, we build technology that empowers the workforce, putting their needs, experiences, and potential at the center of everything we do,” said Suresh Vittal, chief product officer at UKG. “I feel being recognized in the 2025 Gartner Critical Capabilities Report for Cloud HCM Suites for ten years in a row is a powerful confirmation of our continued innovation and leadership in meeting the needs of the midmarket workforce. I believe this recognition highlights how UKG solutions uniquely address workforce complexity, empower organizations with AI-driven insights, and help create cultures where people and businesses can thrive together.”
At UKG, our purpose is people. We are on a mission to inspire every organization to become a great place to work through HCM technology built for all. More than 80,000 organizations across all sizes, industries, and geographies trust UKG HR, payroll, and workforce management cloud solutions to drive great workplace experiences and make better, more confident people and business decisions. With the world’s largest collection of people data, work data, and employee sentiment data, combined with rich experience using artificial intelligence in the service of people, we connect employee and workforce insights with business outcomes to show what’s possible when organizations invest in their people. To learn more, visit ukg.com.
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