SoundHound AI, Inc. and Experis, a global leader in technology solutions under the ManpowerGroup (NYSE: MAN) umbrella, have announced a strategic partnership to accelerate the deployment of advanced AI and intelligent automation. The collaboration coincides with the launch of EXCELERATE AI, Experis’ new AI services suite, with SoundHound AI serving as the exclusive conversational AI technology partner.
The partnership aims to bridge the gap between AI experimentation and operational reality, combining SoundHound’s agentic AI and "Autonomics" platforms with Experis' deep consulting and workforce delivery expertise.
Exclusive Tech Partner: SoundHound AI is the core conversational AI provider for Experis’ new EXCELERATE AI suite.
Targeted Verticals: Initial rollout focuses on the U.S. healthcare sector, targeting patient access, contact centers, and IT service desks.
Agentic AI Orchestration: SoundHound’s platform handles complex, multi-step queries by orchestrating specialized AI agents to execute transactions without human intervention.
Autonomics Platform: Enables self-healing IT systems that detect, diagnose, and resolve infrastructure issues through a "single pane of glass."
Co-Selling Agreement: Experis will refer, co-sell, and lead the implementation of SoundHound’s AI solutions for its global enterprise clients.
"Humans First, Digital Always": The partnership emphasizes that AI transformation requires a mix of platform technology and human skill sets to achieve ROI.
A primary focus of this alliance is turning AI investment into measurable business outcomes. SoundHound’s next-generation agentic AI platform uses Speech-to-Meaning and Deep Meaning Understanding technology—pioneered by the company over a decade ago—to process natural, complex conversations with high accuracy. This allows enterprises to automate service delivery while maintaining a high quality of engagement for both employees and customers.
"Enterprises are eager to move beyond experimentation and deploy AI solutions that deliver measurable impact," said Keyvan Mohajer, Co-Founder and CEO of SoundHound AI. "By partnering with Experis, we’re combining their deep consulting and implementation expertise with our leading-edge technology to help organizations deploy enterprise-grade agentic AI."
Beyond customer-facing voice AI, the partnership leverages SoundHound’s Autonomics platform. Unlike traditional IT monitoring tools that merely flag issues, Autonomics acts as an automated, self-healing system. It identifies the root cause of IT problems and resolves them autonomously, reducing operational strain on internal IT departments and increasing system uptime.
Kye Mitchell, President of Experis U.S., noted: "AI transformation is just as much about people, skills, and operating models as it is about platforms... Through our partnership and the launch of EXCELERATE AI, we're bringing together powerful agentic AI capabilities with the deep technical expertise clients need to actually operationalize AI."
Implementation of these solutions will be led by Experis experts, ensuring that AI models are integrated into existing enterprise-scale operations with disciplined activation. By utilizing Agentic+—a hybrid model of generative AI, autonomous orchestration, and human-in-the-loop oversight—the partnership provides a flexible path for organizations to scale their AI initiatives safely and effectively.
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