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Quadient CEO Takes Direct Lead of Digital Automation Platform


Quadient CEO Takes Direct Lead of Digital Automation Platform
  • by: Source Logo
  • |
  • March 3, 2026

Quadient, a global automation platform powering secure and sustainable business connections, has announced a strategic evolution to further solidify its position as a leader in software and AI-driven technology. CEO Geoffrey Godet will now assume direct leadership of the Digital Automation Platform business to accelerate growth, innovation, and market expansion. This move builds on Quadient’s transformation since 2019—from the rebranding of Neopost to a software-focused company—where the entire portfolio now centers on cloud-native SaaS platforms, AI, and intelligent workflow technologies across customer communications management (CCM), finance automation, smart lockers, and modern mail solutions.

Quick Intel

  • Quadient CEO Geoffrey Godet assumes direct leadership of the Digital Automation Platform to drive AI-enabled growth and innovation.
  • Q4 2025 marked the largest quarterly bookings for Digital Automation, with finance automation solutions growing 25% year-over-year.
  • More than 60% of Quadient Digital customers use AI-powered capabilities daily, delivering efficiency, cost savings, and faster response times.
  • Quadient holds No. 1 global market share in CCM and is a leading e-Invoicing provider in Europe.
  • Three Digital Automation leaders join the Executive Committee: Lilac Schoenbeck (R&D, Product Marketing, Product Management), Nicole Dwyer (Sales, Partners, Customer Success – Americas), and Jean-Dominique Conde (Revenue Operations & Business Performance).
  • Leadership transitions include departures of Chris Hartigan and Alain Fairise; new roles for Duncan Groom (Mail Solutions global lead), Stéphanie Auchabie (Digital Sales Europe), and Ian Clarke (Lockers COO).

“Cloud-native SaaS platforms and AI are the core engine behind how we enable efficient, secure communications and delivery experiences for our customers,” said Geoffrey Godet, CEO, Quadient. “Quadient is focused on leading in human-centered AI and automation to help our customers unlock faster cycle times, smarter financial operations and richer customer experiences at scale.”

The elevation of the Digital Automation Platform places it at the heart of Quadient’s strategy, supported by a reinforced executive team and realigned geographic leadership. This alignment strengthens operational execution and positions Quadient to capture rising demand for AI-enabled automation in communications and financial workflows across financial services, insurance, healthcare, technology, and manufacturing.

Quadient continues to advance its product roadmap with deep ecosystem integrations, enabling organizations to modernize workflows, enhance financial operations, and deliver personalized, compliant, and efficient experiences. Recent recognition in the QKS AI Maturity Matrix for CCM and IDC coverage highlights Quadient’s progress in delivering trusted, human-centered AI innovation.

About Quadient

Quadient designs and builds human-centered, AI-driven automation solutions for business communications. Our software empowers over 350,000 customers to create, deliver and manage world-class communications with speed and ease. From finance automation to mail and parcel management, Quadient reduces friction and waste so customers can focus on growth and customer connections. Quadient is listed on Euronext Paris (QDT) and part of the CAC® Mid & Small and CAC Technology indices.

  • Digital AutomationAI WorkflowsEnterprise AI
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