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Pipedrive, the sales CRM platform for small businesses, has reaffirmed its dedication to robust information security and data privacy by successfully renewing and transitioning to updated versions of key international standards. This move underscores the company's proactive approach to risk management at a time when security threats are escalating, particularly with the rapid integration of AI technologies.
Pipedrive has successfully renewed its ISO 27001 and ISO 27701 certifications.
The company transitioned to the updated ISO 27001:2022 standard for information security.
This reinforces Pipedrive's commitment to data protection amid rising global cyber risks.
The certifications are a direct response to the increasing security complexities brought by AI.
It validates Pipedrive's proactive management of information security and privacy risks.
The renewal demonstrates a foundational commitment to earning and maintaining customer trust.
In an era where over half of organizations report historically high security risks, Pipedrive's renewal of these certifications is a significant step. The achievement directly addresses concerns highlighted in industry reports, including the prediction that a substantial portion of future cyberattacks will involve generative AI. By adhering to these stringent, externally validated standards, Pipedrive ensures its security practices meet the most current international benchmarks.
The renewed certifications cover two critical areas. The ISO 27001:2022 certification confirms that Pipedrive's Information Security Management System (ISMS) is structured to modern requirements for protecting sensitive data. Simultaneously, the ISO 27701:2019 certification for Privacy Information Management Systems (PIMS) demonstrates the company's proactive approach to managing privacy risks and ensuring the responsible handling of personal information, which is crucial for regulatory alignment and customer trust.
As Pipedrive continues to integrate AI-driven features into its sales CRM, maintaining these world-class security and privacy standards is positioned as a core tenet of its innovation strategy. The externally validated certifications provide customers with assurance that their data is protected by processes that are continuously refined to meet the highest levels of trust and accountability.
Founded in 2010, Pipedrive is the easy and effective sales CRM that drives small business growth. Today, Pipedrive is used by revenue teams at more than 100,000 companies worldwide. Pipedrive is headquartered in New York and has offices across Europe and the US. The company is backed by majority holder Vista Equity Partners, and Bessemer Venture Partners, Insight Partners, Atomico and DTCP.
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