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MoEngage Named Sole Customers’ Choice in 2025 Gartner Peer Insights for Email Marketing


MoEngage Named Sole Customers’ Choice in 2025 Gartner Peer Insights for Email Marketing
  • by: Source Logo
  • |
  • July 24, 2025

MoEngage, a leading customer engagement platform, was recognized as the only Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Email Marketing report on July 23, 2025. With a 97% “Willingness to Recommend” score and a 4.7/5 rating for Email Marketing Product Capabilities, MoEngage stands out for its innovative, secure, and customer-centric solutions.

Quick Intel

  • MoEngage is the only 2025 Gartner Peer Insights Customers’ Choice for Email Marketing.

  • Achieved a 97% “Willingness to Recommend” score, highest among vendors.

  • Scored 4.7/5 for Email Marketing Product Capabilities based on 44 reviews.

  • Features AI-powered segmentation and secure campaign delivery.

  • Supports unified promotional and transactional email capabilities.

  • Enhances customer engagement for brands across industries.

Unmatched Customer Satisfaction

MoEngage’s recognition stems from 44 verified customer reviews on Gartner Peer Insights, reflecting high user satisfaction and trust. “This recognition underscores our dedication to building a powerful, intuitive, and secure platform for brands,” said Raviteja Dodda, CEO & Co-founder of MoEngage. The platform’s comprehensive email editor, advanced segmentation, and AI-powered features enable brands to deliver personalized, effective campaigns, while its patented secure campaign delivery ensures data protection and reliability.

Innovative Features Driving Engagement

The platform unifies promotional and transactional email capabilities, streamlining campaign management. Its AI-driven segmentation allows brands to target audiences with precision, enhancing engagement across industries like retail, finance, and travel. MoEngage’s no-code analytics and orchestration capabilities, recognized in Gartner’s 2024 Critical Capabilities for Multichannel Marketing Hubs, empower marketers to build data-driven strategies without technical dependencies.

Industry Context and Market Position

MoEngage’s achievement aligns with the growing $7.6 billion email marketing software market, projected to grow at a 10.5% CAGR through 2030. Competing with platforms like Klaviyo and HubSpot, MoEngage’s focus on AI and security positions it as a leader for enterprises seeking scalable, compliant solutions. The company’s global presence, serving brands like Nestlé and Flipkart, and recent expansions in MENA and SEA regions, underscore its market traction.

 

About MoEngage

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands across 60+ countries. With offices in 15 countries, MoEngage's backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

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