Nutshell, the all-in-one AI-powered CRM for sales, marketing, and customer engagement, has launched its AI Chatbot, enabling businesses to transform website visitors into qualified leads with on-brand, instant responses. Trained on a company's own content, the chatbot answers queries, embeds the meeting scheduler, and auto-creates leads with full transcripts in Nutshell—streamlining follow-ups and accelerating the funnel.
Traditional chatbots often deliver generic replies, frustrating users and missing opportunities. Nutshell's AI Chatbot leverages proprietary content for accurate, contextual answers, integrating scheduling and lead creation to convert conversations instantly. "Businesses don't just need more traffic—they need more conversations that convert," said Chris Cain, Nutshell's VP of Product Development. "Nutshell's AI Chatbot uses your own content to deliver helpful, on-brand answers, book meetings in the moment, and create qualified leads automatically, so teams can focus on closing."
The feature deploys effortlessly:
Will Gordon, Nutshell's Sr. Director of Marketing, shared: "We've been using our own AI Chatbot, Shellbot, on nutshell.com for a few months now. It's reduced our customer support queue and has been a great way for us to capture more quality leads for people looking for CRM, Sales, Marketing, and Engagement software!"
Nutshell's AI Chatbot empowers B2B teams to nurture leads proactively, turning passive traffic into active pipelines with minimal effort.
Nutshell is the leading next-action sales B2B CRM that helps organizations work together to win more deals and grow their businesses. Nutshell's powerful, easy-to-use sales, marketing, and engagement software tells teams what's next at each stage of the sales cycle. Simple enough for any user and sophisticated enough for any company, Nutshell serves thousands of businesses across all industries, worldwide.