TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has been recognized with multiple prestigious workplace awards across seven countries in 2025. These achievements highlight TTEC’s ongoing commitment to building a culture of care, innovation, and inclusion that fuels employee engagement, growth, and exceptional customer outcomes.
"These awards are more than accolades – they're a reflection of our culture and commitment to our people," said Laura Butler, Chief People Officer at TTEC. "We've built a place where innovation, inclusion, and purpose thrive. Our teams around the world are empowered to bring their best selves to work, and that's what drives our success."
7 countries recognized for workplace excellence in 2025.
Brandon Hall Excellence Awards® (U.S.) – Silver in Learning & Development Innovation and Best Use of AI for Learning.
Best Workplaces™ recognition across Canada, Ireland, Greece, and the Philippines.
UK National Contact Centre Awards – Silver for Leadership Team of the Year, Bronze for Effective Ways of Working.
Türkiye Customer Experience Awards – Gold for Best Customer Service, Silver for Customer-Centric Culture.
AI-driven employee tools like TTEC RealSkill and Let Me Know empower workforce learning and engagement globally.
TTEC’s award wins span North America, Europe, and Asia, reflecting its dedication to employee development, inclusion, and leadership excellence.
United States: TTEC’s Learning & Development team secured two Silver awards at the Brandon Hall Group™ Excellence Awards® for Best Unique or Innovative Learning and Development Program and Best Use of AI for Learning.
Canada: Named one of the Best Workplaces™ in Professional Services 2025 by Great Place to Work® Canada.
United Kingdom: Honored with Silver for Leadership Team of the Year and Bronze for Most Effective Way of Working at the UK National Contact Centre Awards 2025.
Ireland: Recognized among the Best Workplaces™ in Tech 2025 by Great Place to Work® Ireland.
Turkey: TTEC Poland (operating in Turkey) won Gold for Best Customer Service and Silver for Best Customer Centric Culture at the Türkiye Customer Experience Awards 2025.
Greece: Named one of the Best Workplaces™ for Women Hellas 2025, underscoring commitment to gender equity and leadership development.
Philippines: Secured multiple honors, including Best Workplaces™ in IT-BPM 2025, Best Workplaces™ in the Philippines 2025, and Gold & Bronze awards at the HR Excellence Awards – Philippines.
Central to TTEC’s recognition is its use of AI-powered employee tools that enhance both workforce and customer experiences:
TTEC RealSkill accelerates employee learning and development.
TTEC Let Me Know, a generative AI assistant, empowers employees with real-time support and improves customer interactions.
"We believe that when employees thrive, our clients and their customers do, too," said John Abou, President of TTEC Engage. "Beyond the business impact, investing in our people is simply the right thing to do. Supporting their growth and well-being ensures that we lead with humanity—and that's what truly sets us apart."
With award-winning recognition across seven countries in 2025, TTEC continues to stand out as a global leader in employee experience and customer engagement innovation. By blending AI-driven tools with a culture of humanity, care, and inclusion, TTEC not only drives workforce success but also ensures exceptional outcomes for clients and their customers worldwide.
About TTEC
TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC’s outcome-based solutions span omnichannel contact center technology, CRM, AI, analytics, and AI-enhanced engagement services. Founded in 1982, TTEC operates on six continents, bringing technology and humanity together to deliver differentiated business results. Learn more at ttec.com.
About Brandon Hall Group™
Brandon Hall Group™ is the only professional development company offering data, research, insights, and certification to Learning and Talent executives. Its HCM Excellence Awards®, often called the “Academy Awards of Human Capital Management,” celebrate organizations that advance workforce development globally.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.