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  • Birdeye Sees 2X Growth in Enterprise Customers with AI Platform
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Birdeye Sees 2X Growth in Enterprise Customers with AI Platform


Birdeye Sees 2X Growth in Enterprise Customers with AI Platform
  • by: Source Logo
  • |
  • January 7, 2026

Birdeye, a leading agentic marketing platform for multi-location brands, has announced accelerating growth in its enterprise segment. Driven by adoption of its AI-powered solutions, the company achieved over 2X year-over-year increase in $100K+ customers, with enterprise becoming the fastest-growing segment as large organizations seek unified platforms for reputation management, marketing automation, and customer experience.

Quick Intel

  • Enterprise segment shows over 2X YoY growth in $100K+ customers.
  • Wins include top U.S. healthcare system, global tax services brand, and hospitality chain with 10,000 locations.
  • Average enterprise deal size up 135% YoY; pipeline more than doubled entering 2026.
  • 81% of enterprise customers use 4+ products, shifting from point solutions.
  • Innovations like Search AI and Agentic Marketing Platform drive automation.
  • #1 G2 rankings across categories validate product and customer success.

Key Enterprise Wins and Platform Adoption

Birdeye secured contracts with operationally complex multi-location organizations, including a top 10 U.S. healthcare system managing thousands of locations, a top 5 global tax and financial services brand, a hospitality giant with approximately 10,000 global sites, an international retail franchise across EMEA, and a major title and real estate services firm with over 5,000 locations.

This momentum stems from platform expansions beyond traditional tools, incorporating recent launches such as Search AI for visibility in AI-driven search environments like ChatGPT, Gemini, and Perplexity, alongside AI Agents and the Agentic Marketing Platform introduced at Birdeye View conference.

Enterprises are consolidating on Birdeye for integrated AI workflows, with 81% utilizing four or more products. Resulting metrics include 135% growth in average deal size and doubled pipeline heading into 2026.

"The era of marketing point solutions is ending. Enterprises want to futureproof themselves with AI." said Naveen Gupta, Co-founder and CEO of Birdeye. "They are consolidating their marketing tech stack to a platform that offers AI agents to replace existing manual workflows. Our enterprise momentum shows that large brands are choosing Birdeye as their Agentic platform to unify all data across different sources, and use custom LLMs to automate their entire marketing across thousands of locations – something their legacy vendors can't match."

Future Investments and Validation

Birdeye enters fiscal year 2026 with a robust product pipeline emphasizing marketing automation, customer data unification, and scalable content management to streamline enterprise operations via AI-driven processes.

Third-party recognition includes top G2 rankings in multiple categories, with enterprise reviews praising innovation and customer success support.

To meet demand, Birdeye is expanding AI research, enterprise sales, and customer success teams.

This growth reflects a broader enterprise shift toward comprehensive, AI-enabled platforms that deliver outcomes at scale for multi-location brands.

 

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands, where AI agents, powered by custom LLMs, drive real business outcomes. Birdeye replaces fragmented marketing tools with AI agents that automate key workflows across reviews, listings, social media, surveys, and customer engagement. Trusted by the largest Enterprise Brands globally, Birdeye helps brands grow their local presence, manage their reputation, and deliver exceptional customer experiences. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

  • Agentic MarketingEnterprise AICustomer ExperienceMarketing Automation
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