_(1).jpg)
Managing frontline labor is a constant challenge for businesses, balancing customer demand with staffing levels to control costs and maintain service. To address this, UKG, a leading global AI platform for HR and workforce management, has launched two innovative solutions: UKG Rapid Hire and Dynamic Labor Management. These tools are designed to work in tandem, enabling organizations to anticipate changing labor needs in real-time and respond instantly by either rebalancing existing staff or quickly hiring new frontline employees, thereby closing the gap between workforce planning and execution.
UKG launched Rapid Hire and Dynamic Labor Management solutions.
Rapid Hire uses a chat interface to reduce time-to-hire to days.
It automates 90% of repetitive hiring tasks for managers.
Dynamic Labor Management provides real-time staffing recommendations.
It analyzes demand, schedules, and forecasts to optimize labor costs.
Together, they form a complete plan-to-hire-to-optimize workforce cycle.
Built on technology from UKG's acquisition of Chattr, Rapid Hire is an AI- and mobile-first solution that simplifies high-volume hiring. It eliminates the need for candidate accounts and traditional applications, instead using a conversational, chat-style interface focused on skills and "success DNA" to match candidates with open roles. This approach reduces time-to-hire to just a few days and automates 90% of a manager's repetitive hiring tasks, such as posting jobs and scheduling interviews. Jim Schimpf, Chattr CEO and co-founder, stated it helps “move candidates from interest to hire in as little as 24-48 hours.”
While Rapid Hire addresses hiring, Dynamic Labor Management solves the problem of daily staffing fluctuations. It continuously analyzes real-time demand data, schedules, and forecasts to provide instant recommendations for rebalancing staff. The system factors in compliance, employee skills, certifications, and complex union rules to help managers make optimal staffing decisions that enhance customer experience and protect the bottom line. After each shift, it delivers actionable insights to foster continuous operational excellence.
These new solutions extend UKG's market leadership by creating a comprehensive workforce management ecosystem. Suresh Vittal, Chief Product Officer at UKG, explained, “Organizations can now conduct long-term forecasting and scenario planning with UKG Strategic Workforce Planning, hire frontline employees at scale with Rapid Hire, schedule employees and capture their time with UKG Pro® WFM, recognize and react to fluctuations in customer demand in real-time with Dynamic Labor Management, and pay people in 150+ countries with UKG One View — all on one Workforce Operating Platform.”
The introduction of Rapid Hire and Dynamic Labor Management represents a significant leap in operational agility for businesses reliant on frontline labor. By integrating intelligent hiring with real-time labor optimization, UKG provides a closed-loop system that not only plans for labor needs but also executes and adjusts with unprecedented speed. This empowers organizations to reduce costs, improve service levels, and build stronger, more efficiently managed teams.
UKG is a leading global AI platform for HR, pay, and workforce management. Unifying award-winning solutions with the world’s largest collection of workforce data and people-first AI, UKG delivers unrivaled insights into today’s workforce, helping organizations in every industry turn data into decisions that elevate productivity, culture, and the customer experience. Trusted by more than 80,000 organizations across 150 countries, tens of millions of employees — from small businesses to global enterprises — use UKG every day.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.