ShiftMed, a leader in healthcare workforce technology, has joined forces with TELUS Digital, a global expert in digital customer experiences. This strategic partnership integrates ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in custom integrations to optimize staffing and reduce costs for health systems.
ShiftMed and TELUS Digital collaborate to enhance healthcare workforce management.
AI-driven platform optimizes labor and reduces reliance on contract nurses.
TELUS Digital's expertise spans 200+ countries with 17 years in healthcare.
Partnership delivers customizable, cost-effective staffing solutions.
Integration simplifies operations and improves patient care efficiency.
Flexible tools address complex challenges in diverse healthcare settings.
ShiftMed's platform leverages artificial intelligence to streamline healthcare staffing. By integrating with existing HR and scheduling systems, it intelligently fills shifts through internal and on-demand networks. This reduces operational costs and minimizes reliance on expensive contract labor. The platform's data-driven insights provide health systems with better control over workforce performance, ensuring efficient shift fulfillment and improved operational outcomes.
With over 17 years of experience in healthcare, TELUS Digital brings unparalleled expertise in building complex workforce management integrations. Operating in more than 200 countries, the company specializes in scalable digital solutions. Its capabilities include cloud solutions, AI-fueled automation, and front-end digital design, enabling seamless integration of ShiftMed's platform into diverse healthcare environments.
The partnership focuses on delivering tailored solutions to address unique challenges faced by health systems. By combining ShiftMed's AI platform with TELUS Digital's integration expertise, the collaboration creates flexible tools that enhance workforce management across various care settings. These solutions reduce administrative complexity, improve system flexibility, and drive immediate cost savings, as highlighted by Tobias Dengel, President of TELUS Digital Solutions: "Our partnership with ShiftMed demonstrates the tangible impact of applying digital expertise to healthcare operations."
The collaboration empowers health systems to improve both patient care and provider efficiency. ShiftMed's platform, enhanced by TELUS Digital's scalable delivery, ensures consistent, high-quality shift fulfillment. "ShiftMed has built a powerful platform that's reshaping workforce management, and this partnership takes it to the next level," said Todd Walrath, CEO of ShiftMed. The result is a streamlined process that supports better patient outcomes while addressing the daily operational challenges of healthcare organizations.
This partnership marks a significant step toward transforming healthcare workforce management. By leveraging AI and digital expertise, ShiftMed and TELUS Digital are poised to deliver innovative, cost-effective solutions that empower health systems to thrive in a complex industry.
The ShiftMed Workforce Management Suite helps health systems reduce costs and improve workforce efficiency through AI-driven scheduling and intelligent automation. By embedding AI throughout the shift fulfillment process, ShiftMed enables healthcare leaders to optimize labor, minimize contract spend, and gain better control over operations. The platform integrates seamlessly with existing HR and scheduling systems, providing a comprehensive, data-driven view of workforce performance.
ShiftMed's suite includes ShiftMed Flex, a custom-branded mobile app that helps health systems engage internal staff to fill open shifts and reduce overtime; and ShiftMed On-Demand, powered by the ShiftMed Unlimited Network, which expands internal float pools and reduces reliance on travel and contract nurses by using AI to intelligently match shifts and ensure consistent, high-quality fulfillment.
For more information, visit www.shiftmed.com.
TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that deliver value for our clients. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients' products and services, and technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of end-to-end, integrated capabilities include customer experience management, digital solutions, such as cloud solutions, AI-fueled automation, front-end digital design and consulting services, AI & data solutions, including computer vision, and trust, safety and security services. Fuel iX™ is TELUS Digital's proprietary platform and suite of products for clients to manage, monitor, and maintain generative AI across the enterprise, offering both standardized AI capabilities and custom application development tools for creating tailored enterprise solutions.
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