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  • Workforce Management

Employment Hero Poll Shows Payroll Errors, Launches Employment OS


Employment Hero Poll Shows Payroll Errors, Launches Employment OS
  • Source: Source Logo
  • |
  • September 2, 2025

Employment Hero, a global leader in employment solutions, has released new poll data from over 1,000 working Canadians, highlighting widespread payroll inaccuracies and their impact on financial stability. Alongside this, the company, formerly Humi, introduces its Employment Operating System (Employment OS), Canada’s first integrated platform for recruitment, onboarding, payroll, benefits, HR advisory, and employee wellbeing.

Key Poll Findings

  • 51% Financial Strain: Over half of working Canadians would struggle to pay bills if a paycheque is delayed, reflecting a paycheque-to-paycheque reality.

  • 38% Face Errors: Approximately 7.8 million working Canadians have experienced paycheque inaccuracies or delays in the past five years, with 62% facing issues with multiple paycheques.

  • 74% Trust Impact: Payroll delays lead 74% of employees to view their employer negatively, eroding workplace trust.

  • 55% Overpayment Silence: Only 55% of workers would definitely report being overpaid, indicating potential compliance risks.

  • 31% Skip Reviews: Nearly one-third of Canadians review their paycheques less than monthly, increasing the risk of unnoticed errors.

“When people don’t get paid properly or on time, it’s not just a payroll error—it’s a broken promise,” said Kevin Kliman, President of Canadian Business at Employment Hero. “Payroll isn’t just paperwork, it’s the backbone of people’s financial stability and a foundation of trust between employers and their teams.”

Employment OS: A Game-Changing Solution

Launched today, Employment OS integrates critical employment functions into a single platform tailored for Canadian businesses. Its Canadian-designed payroll system ensures accuracy and timeliness, addressing the nuances of local regulations. “When creating Employment OS, we wanted to support employers and employees by reducing the room for errors with one centralized employment system,” Kliman added. The platform simplifies paycheque reviews for employees and enhances employer efficiency in managing payroll, vacation days, and benefits.

Paycheque Review Checklist

To avoid costly mistakes, Employment Hero recommends reviewing these paycheque elements:

  • Timeliness: Confirm payments are on schedule to avoid budgeting disruptions.

  • Accuracy: Verify base pay, overtime, bonuses, and commissions are correct.

  • Deductions: Check tax withholdings, benefit premiums, and pension contributions for accuracy.

  • Hours Worked: Ensure recorded hours or shifts align with actual work, especially for hourly or variable schedules.

Impact on Employers and Employees

Payroll errors strain employee finances and undermine trust, with 74% of workers feeling negatively toward employers after delays. Meanwhile, only 69% of Canadians regularly review their paycheques, leaving room for unnoticed errors that can complicate tax filings or benefits eligibility. Employment OS mitigates these risks by centralizing data, making it easier for employees to monitor their pay and for employers to ensure compliance and accuracy.

For complete poll data, contact Employment Hero. Learn more about Employment OS at http://www.employmenthero.com/en-ca.

About Employment Hero

Employment Hero is the global authority on employment, offering a world-leading Employment Operating System (eOS) that simplifies and optimizes every stage of the employment process, from recruitment to wellbeing, with a focus on accuracy and trust.

  • Payroll SolutionsHR TtechEmployee TrustWorkforce Management
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