Emapta, a global leader in offshore AI-ready dedicated staffing and workforce advisory services, has expanded its Emapta Academy with a comprehensive suite of no-cost AI courses. This initiative provides upskilling opportunities to its 12,000-strong workforce, ensuring employees across roles gain essential AI literacy and practical skills to deliver greater value to clients in an increasingly AI-driven business landscape.
As AI transforms business operations, concerns have emerged that outsourced teams may lag in adopting these technologies. Emapta counters this by proactively equipping its workforce with relevant skills. The expanded curriculum covers a wide range of topics, including practical applications such as “Tools of the Trade - AI for Daily Accounting Tasks” and broader modules on ethical AI usage. These customizable, role-specific courses ensure employees in accounting, business intelligence, data engineering, and other functions can apply AI meaningfully to enhance client operations.
“We offer these courses to equip our employees with skills to leverage rapidly evolving technologies and gain essential AI literacy,” says Natalie Davies, Global Head of People & Experience at Emapta. “Our commitment is to ensure that our employees have mastery of the relevant AI skills in their respective areas of expertise and can apply AI in a meaningful way to add value to their client’s operations.”
Recent research highlights outsourcing’s growing role in AI adoption. Nearly 44 percent of companies are increasing their outsourcing footprint specifically to gain access to AI tools, data capabilities, and specialized talent. Additionally, more than two-thirds now prioritize AI maturity—tools, talent, and experience—when selecting providers. With 24 percent redirecting outsourced resources toward high-impact AI functions such as analytics, marketing personalization, intelligent customer experience, and data governance, Emapta’s focus on AI-readiness positions it to meet this evolving demand.
Emapta Academy facilitates proactive reskilling throughout employees’ tenure, enabling continuous learning and adaptation to emerging roles. By automating repetitive tasks with AI-driven tools, professionals can redirect their efforts toward strategic thinking, creativity, and innovation—ultimately boosting client productivity and operational efficiency.
“With the depth and breadth of our AI course catalog, Emapta Academy stands among the most progressive training programs in the outsourcing industry,” Davies added. “Our AI Academy enables our highly skilled workforce of accountants, business intelligence analysts, data engineers and other roles, positioning our team to continue to excel in this era of technology advancement.”
This initiative reinforces Emapta’s commitment to building AI-ready teams that serve as a seamless extension of clients’ onshore operations, delivering agility, control, and measurable value in the AI era.
About Emapta
A pioneer in the outsourcing industry, Emapta is creating a new standard for how businesses leverage high performing offshore and nearshore teams, offering maximum control, transparent pricing, no salary mark-ups and flexibility as a seamless extension of onshore teams. Providing dedicated teams across 20 locations in the world’s most skilled talent hubs, Emapta offers clients tailored solutions backed by workforce advisory services, supercharging talent strategies with AI-readiness, agility and operational efficiency.
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