As Sprinklr continues to grow and evolve as a public company, strengthening its financial leadership is a key priority. The AI-native customer experience management platform has appointed Michele Meyers, a seasoned finance executive with deep expertise in public company accounting and SEC reporting, as its new Chief Accounting Officer, effective January 5, 2026.
Michele Meyers appointed as Chief Accounting Officer (CAO) of Sprinklr, effective January 5, 2026.
She brings over 20 years of progressive accounting and finance leadership from global, publicly traded technology firms.
Most recently, Meyers served as CAO at Coursera (NYSE: COUR), where she built high-performing teams and drove operational excellence through automation.
Prior experience includes guiding Black Knight (NYSE: BKI) through its IPO, a spin-off, and significant strategic transactions.
Meyers will oversee all accounting operations, financial reporting, and compliance functions, reporting to CFO Anthony Coletta.
Her track record focuses on scaling organizations, implementing SOX compliance, and delivering cost efficiencies through process optimization.
The appointment of Michele Meyers signals Sprinklr's commitment to fortifying its financial governance and operational rigor as it navigates its growth trajectory. As CAO, Meyers will be responsible for all accounting operations, financial reporting, and compliance, reporting directly to Chief Financial Officer Anthony Coletta. Her extensive experience in managing the complexities of public company finance is seen as a strategic asset.
Anthony Coletta, Sprinklr's CFO, highlighted Meyers's qualifications: “Her deep expertise in public company accounting and SEC reporting and her proven track record for building high-performing, highly efficient teams make her an ideal leader to strengthen our accounting functions as we continue to position Sprinklr for long-term success."
Meyers's career is marked by leadership during periods of significant corporate change and scaling. At Coursera, she was credited with driving operational excellence during a transformational phase, building teams, accelerating financial close cycles, implementing robust SOX compliance, and achieving cost efficiencies through automation.
Perhaps even more relevant to Sprinklr's stage, her tenure at Black Knight involved guiding the company through critical milestones: its initial public offering (IPO), a subsequent corporate spin-off, and multiple strategic transactions, including a $1 billion bond offering to finance a major acquisition. This experience in navigating complexity and building resilient teams under pressure aligns with the needs of a growing public technology company.
Meyers joins Sprinklr as it continues to execute its vision as the "definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM)." The company's focus on leveraging AI to break down data silos and unify customer interactions requires a strong, scalable back-office foundation.
Meyers expressed enthusiasm for the opportunity: “This is truly a pivotal moment for Sprinklr, and I am excited to become a part of this story. Driving operational excellence and building high-performing teams has been a passion throughout my career, and I look forward to partnering across the organization to strengthen processes, scale efficiently, and support the company’s transformation journey.” Her leadership is expected to bring enhanced discipline and scalability to Sprinklr's financial operations as the company aims for its next phase of growth.
About Sprinklr
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human intelligence with the enhancements and insights of artificial intelligence, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
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