Kadence has launched a newly rebuilt Visitor Management System (VMS) integrated into its workplace operations platform. The solution automates visitor workflows, eliminates front-desk bottlenecks, and provides real-time visibility into on-site activity across global locations, addressing the complexities of hybrid offices and distributed enterprises.
Quick Intel
Hybrid work models and multi-site expansion have intensified the need for efficient visitor management. Traditional standalone systems often rely on manual processes, disconnected apps, and limited visibility, leading to delays, security gaps, and inconsistent experiences.
Kadence's rebuilt VMS tackles these issues by embedding visitor operations into a broader, AI-driven platform. Employees can invite guests directly through natural language in Microsoft Teams or Slack using Kadence AI, removing the need for separate tools or workflows.
Upon arrival, preregistered visitors use QR codes for rapid check-in, while high-volume sites benefit from intuitive self-service kiosks. The system captures essential compliance documents—such as NDAs and waivers—during the process and instantly notifies hosts via preferred channels like Teams, Slack, or email.
All visitor activity syncs in real time to Kadence SpaceOps, treating guests as operational signals comparable to employee presence. This provides workplace, security, and IT teams with comprehensive visibility into external traffic, peak arrival patterns, and resulting space utilization demands.
"Visitor management isn't just a front-desk function anymore - it's a core part of how the workplace operates," said Dan Bladen, co-founder and CEO of Kadence. "We listened to customers who needed something more scalable, more intelligent, and more connected. This is visitor management built like the rest of Kadence: elegant, easy-to-use, and AI-powered to meet the modern workplace where it is today."
Key capabilities include:
The solution supports enterprises managing thousands of weekly visitors while accommodating hybrid realities—minimal staffing in some offices, global standardization with local customization, and consistent on-brand arrivals everywhere.
By unifying visitor management with space, desk booking, team scheduling, and real-time analytics, Kadence delivers a single intelligent system that enhances operational clarity, security, and control for multi-site organizations.
About Kadence
Kadence is the leading workplace operations platform for global enterprises, unifying people, spaces, and strategy in one intelligent system. Built for hybrid and multi-site organizations, Kadence brings together AI-powered space management, desk and room booking, visitor management, team scheduling, and real-time workplace insights in a single platform. More than 10,000 teams across 600+ companies in 40+ countries rely on Kadence to run their workplaces with clarity, confidence, and control.