A ResumeTemplates.com survey of 1,050 U.S. managers reveals that Gen Z employees expect more recognition than previous generations, even when performance falls short. Conducted in August 2025, the survey highlights the unique feedback dynamics and emotional responses of Gen Z workers, underscoring the need for balanced, effective management strategies.
The survey finds that 76% of managers believe Gen Z employees require more praise compared to older generations, with 71% noting expectations for recognition even for basic job duties. Alarmingly, 58% of managers report that Gen Z workers seek praise despite failing to meet performance goals. This trend places pressure on managers, with nearly two-thirds feeling compelled to pair every critique with positive feedback to maintain morale.
“Effective managers know feedback works best when recognition and constructive input go together,” says Julia Toothacre, Chief Career Strategist at ResumeTemplates.com. “The sandwich method is a simple way to do this by placing constructive feedback between two positives. This approach creates a healthier environment where employees can improve while still feeling valued.”
Managers primarily use verbal praise, with 19% offering it daily and 84% at least weekly. Other methods include email (37%), recognition software (27%), meeting shoutouts (23%), and tools like Slack (21%), utilized multiple times a week. These frequent touchpoints reflect Gen Z’s preference for regular validation, but they also highlight the challenge of balancing praise with constructive feedback to foster growth without inflating expectations.
Delivering feedback to Gen Z employees often elicits strong emotional reactions. The survey reports that 38% of managers have seen Gen Z workers call out sick the day after receiving criticism, while 30% note instances of crying. More concerning, 27% of managers say Gen Z employees have quit following negative feedback, 23% have escalated issues to HR, and 18% have been publicly criticized online by employees. Additionally, 10% of managers report hearing from a Gen Z employee’s parent after delivering feedback, indicating a unique generational dynamic.
“Managers who withhold feedback to avoid conflict only hurt their teams in the long run,” adds Toothacre. “Employees miss growth opportunities, team performance suffers, and trust in leadership erodes. If delivering feedback feels challenging, it’s a signal managers need more training and support.”
The survey underscores the need for managers to adapt to Gen Z’s distinct expectations while maintaining performance standards. Training in feedback delivery, such as the sandwich method, can help create a supportive environment that encourages growth without enabling entitlement. As Gen Z continues to shape the workforce, organizations must invest in leadership development to address these challenges effectively.
The findings of ResumeTemplates.com’s survey highlight the evolving dynamics of managing Gen Z employees, emphasizing the importance of balancing recognition with constructive feedback to drive performance and engagement.
ResumeTemplates.com offers a comprehensive selection of free, industry-specific resume templates tailored to meet the needs of various job seekers. The website also provides expert advice, resume examples, and resources to help users create effective and professional resumes. For more information, visit: https://www.resumetemplates.com.
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