Applaud has unveiled its latest innovation, the Aldwych release, transforming HR service delivery with agentic AI. This upgrade empowers employees and managers to execute tasks directly within Applaud’s platform and connected systems, streamlining workflows and reducing manual processes. Available globally, Aldwych integrates seamlessly across devices and channels, offering a unified experience for HR interactions.
Applaud’s Aldwych release introduces agentic AI for HR tasks.
Employees can manage leave, update details, and raise cases in one chat.
Integrates with Workday, ITSM, Microsoft Teams, and Slack.
No-code Creator Platform enables HRIS teams to build actions quickly.
Reduces manual HR processes, freeing time for strategic work.
Available globally on all devices, enhancing employee experience.
The Aldwych release, named after a historic London street, marks a significant leap in HR technology. Unlike traditional AI that merely provides answers, Applaud’s agentic AI enables employees to act on their data. From checking leave balances to booking vacations in Workday or raising cases in enterprise ITSM systems, users can complete tasks without navigating multiple applications. This capability, driven by natural language processing, ensures seamless interactions across browsers, mobile devices, Microsoft Teams, and Slack.
Applaud’s no-code Creator Platform is a game-changer for HRIS teams. It allows drag-and-drop configuration of new actions, connecting Applaud to any HR tool in minutes. This eliminates the need for complex integrations or manual follow-ups, which often slow down processes. By automating routine tasks, HR teams can shift their focus to strategic initiatives, enhancing organizational efficiency and employee satisfaction.
Aldwych’s strength lies in its ability to orchestrate tasks across multiple systems. Employees can update personal details, manage leave requests, or handle other HR tasks from a single interface. The platform’s compatibility with tools like Workday, Microsoft Teams, and Slack ensures that employees experience a consistent, frictionless workflow, regardless of the device or channel they use.
"Our vision has always been HR tech from an employee's point of view," said Ivan Harding, Chief Executive Officer at Applaud. "Aldwych moves that vision forward by letting AI shoulder the heavy lifting. Employees get what they need, HR regains precious hours, and the business benefits from work that simply flows." This employee-first approach ensures that HR processes are intuitive and accessible, driving productivity across the organization.
The Aldwych release, available globally this month, sets the stage for future advancements in Applaud’s agentic AI roadmap. By prioritizing end-to-end task resolution, Applaud is redefining how HR technology serves both employees and businesses, paving the way for more efficient, people-centric workplaces.
Applaud is the HR-focused, employee-led disruptor for the world of work. We build HR tech that's more human, intuitive, and rewarding to use, empowering HR teams to do more for their people. Our suite unifies knowledge, journeys, case management, Creator, and AI into one experience that enables employees to self-serve and helps HR teams thrive.
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