As artificial intelligence integrates deeper into business operations, workforce leaders are prioritizing role redesign and capacity expansion over headcount reduction. According to Bryan DiGiorgio, Founder and CEO of 1840 & Company, leading organizations view AI not as a replacement for employees but as a catalyst for creating flexible, distributed teams that combine automation with human expertise.
This approach enables U.S.-based teams to focus on strategy, innovation, and leadership while global professionals handle execution, analytics, and operational scale.
While media often highlights AI-driven disruption, successful adopters recognize that automation requires human oversight, judgment, and expertise to deliver real outcomes. Companies are pairing AI investments with access to specialized global talent pools, addressing domestic skill shortages and enabling capacity growth without constraining U.S. teams.
"AI is accelerating how work flows through an organization, but it does not eliminate the need for skilled people," said DiGiorgio. "What we're seeing is companies becoming more intentional about who does what. U.S.-based teams are increasingly focused on strategy, innovation, and leadership, while global professionals support execution, analytics, and operational scale."
"AI works best when it amplifies people," DiGiorgio explained. "The organizations pulling ahead are blending automation with globally distributed professionals who know how to work alongside these systems. That combination unlocks efficiency without sacrificing quality."
Advances in cloud infrastructure, collaboration tools, and AI workflows have transformed distributed team dynamics. Offshoring and nearshoring now extend to high-value functions including data analysis, financial modeling, customer experience optimization, marketing operations, and technical support for AI systems.
This evolution dispels outdated views of offshore talent quality. With proper vetting and management, global professionals perform at domestic levels while adding diverse perspectives.
"The outdated perception that offshore talent is lower quality simply doesn't reflect reality," said DiGiorgio. "With the right vetting, management, and technology, global teams perform at the same level as domestic ones and often bring valuable perspectives that strengthen outcomes."
The blended approach impacts various sectors. Technology and financial services leverage global analysts for AI-driven insights. Healthcare organizations use distributed administrative and data professionals to boost efficiency and reduce burnout. Customer experience teams combine AI tools with global agents for complex interactions.
1840 & Company facilitates these models by sourcing, vetting, and managing professionals across more than 150 countries, handling compliance, payroll, and infrastructure to enable rapid, confident scaling.
"The future of work isn't AI versus people or domestic versus global," DiGiorgio concluded. "It's about designing teams that use the best of both. When AI and human expertise work together across borders, companies gain speed, flexibility, and a real competitive advantage."
This strategic integration of AI and global talent positions organizations for resilient growth in an increasingly automated business landscape.
About 1840 & Company
Bryan DiGiorgio is the Founder and CEO of 1840 & Company, a global staffing and business process outsourcing provider headquartered in Overland Park, Kansas. Transitioning between industrial revolutions, the year 1840 inspired the company's focus on helping businesses excel between their different phases of growth. Today, he leads 1840 & Company in helping businesses scale with flexible talent solutions, from nearshore/offshore staffing to complete business process outsourcing solutions. With a proprietary Agentic AI global talent cloud, 1840 & Company sources, contracts, compensates and operates in 150+ countries delivering workforce solutions that reduce costs, ensure compliance, and accelerate growth.
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