The global expansion of clinical trials brings increased complexity, particularly in participant recruitment and retention. To address this critical challenge, Dash Solutions, a leader in payments enablement, has officially launched dashClinical. This enhanced payment solution is designed to deliver secure, real-time payments to clinical trial participants worldwide, improving retention and supporting the successful completion of vital research.
Dash Solutions launches dashClinical, a branded global payment solution for clinical trials.
It provides secure, real-time payments to improve participant retention and completion rates.
The solution features digital enhancements like automatic alerts and flexible fund options.
It integrates with Clinical Trial Management Systems (CTMS) and meets HIPAA/SOC 2 standards.
The company has made strategic senior hires to support its growing global customer base.
One client reported a more than 40% increase in trial completion rates using the solution.
Financial incentives are a proven method to boost participant retention in clinical trials, but their impact is often limited by outdated, manual payment processes like paper checks. dashClinical eliminates these barriers by providing instant, secure payments through physical or digital reloadable cards. This modern approach removes reimbursement delays for participants and administrative burdens for site staff, allowing them to focus on study execution rather than payment logistics.
Building on nearly a decade of experience, dashClinical introduces new digital payment enhancements. These include automatic alerts and "SpendIT SendIT" technology, which gives recipients the flexibility to either spend funds directly or transfer them to an account of their choice. To support its rapidly growing business segment, Dash Solutions has expanded its dedicated team with key senior hires, including the appointment of Bethany Buscher as SVP, Disbursements Client Success, bringing deep expertise in clinical trial payments.
The effectiveness of the solution is demonstrated by client results, with one partner, CRIO, reporting a more than 40% increase in trial completion rates. dashClinical integrates seamlessly with existing clinical trial management systems (CTMS) and electronic data capture (EDC) tools. The platform is built to meet the stringent compliance requirements of the industry, including HIPAA, SOC 2, and financial-grade security standards, ensuring participant data and payments are protected globally.
The formal launch of dashClinical represents a significant step in modernizing the financial operations of clinical research. By providing a secure, efficient, and participant-friendly payment system, Dash Solutions is directly tackling one of the most persistent challenges in the industry. This focus on improving the participant experience through timely payments is poised to contribute to higher retention rates, more reliable data, and ultimately, the faster development of new therapies and treatments.
Dash Solutions provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. The company has a proven track record of handling over $50 billion in payments volume across multiple industries—from healthcare and government to construction and utilities—building elegant technology solutions that solve each sector’s unique requirements. Discover how we help make payments and rewards mean more at dashsolutions.com.
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