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CPI Card Group Names New Chief Digital, Commercial, Operating Officers


CPI Card Group Names New Chief Digital, Commercial, Operating Officers
  • by: Source Logo
  • |
  • February 24, 2026

CPI Card Group Inc. has announced a series of executive leadership promotions and appointments designed to strengthen its focus on digital solutions, customer alignment, operational excellence, and long-term growth in the payments technology sector. The changes elevate key leaders to drive expansion in emerging digital offerings while optimizing commercial execution and operational performance.

Quick Intel

  • Rob Dixon promoted to Chief Digital Officer to lead CPI’s fast-growing digital businesses, including SaaS instant issuance and other technology-driven solutions.
  • Peggy O’Leary promoted to Chief Commercial Officer to oversee all customer-facing functions, including sales, marketing, business development, and client operations.
  • Toni Thompson promoted to Chief Operating Officer with enterprise-wide responsibility for operations, supply chain, transformation, sustainability, and process innovation.
  • Terra Grantham named Interim Chief Financial Officer while retaining her role as SVP of Enterprise Strategy and Growth, succeeding Jeff Hochstadt who transitions to an advisory role.
  • Ernesto Boada appointed Chief Technology Officer to accelerate digital technology products, data platforms, AI capabilities, and broader IT functions.
  • All changes are effective immediately, with the new executives reporting directly to President and CEO John Lowe.

The leadership restructuring aligns with CPI’s strategy to meet evolving customer needs across physical and digital payment channels. The company continues to serve financial institutions, fintechs, prepaid program managers, resellers, and embedded payments providers by expanding its technology ecosystem to enable in-person, online, in-app, and in-platform solutions.

John Lowe, President and CEO of CPI Card Group said, “Whether we’re working with financial institutions, fintechs, prepaid program managers, resellers, or embedded payments providers, our customers want solutions to meet consumers’ needs where they are – in person, online, in-app, or in-platform. We are continuing to leverage and expand our technology to make those solutions possible.”

John Lowe added, “I want to congratulate and thank each of our key leaders. We are very excited about the future opportunities for CPI, and we believe this is the right team and structure to advance our strategy. Our new structure elevates our growing digital businesses, aligns our customer-facing teams into a single organization to optimize customer experience, and leverages our deep engineering and operational expertise to bring innovative, high-quality, and value-added payment technology solutions to life.”

Rob Dixon’s promotion recognizes his leadership in scaling CPI’s digital businesses, which generate strong recurring revenue through connections into the U.S. payments ecosystem. Peggy O’Leary’s new role consolidates commercial functions to enhance go-to-market execution, customer relationships, and monetization across the company’s expanding physical and digital portfolio. Toni Thompson’s expanded oversight focuses on driving operational efficiency, margin improvement, and innovation in core production and personalization processes. Terra Grantham’s interim CFO appointment leverages her extensive internal experience in financial planning, strategy, and growth. Ernesto Boada’s elevation to CTO underscores CPI’s commitment to accelerating technology and digital innovation.

About CPI Card Group Inc.

CPI is a payments technology company providing a comprehensive range of payment cards and related digital solutions. With a focus on building personal relationships and earning trust, we help our customers navigate the constantly evolving world of payments, while delivering innovative solutions that spark connections and support their brands. We serve clients across industry, size, and scale through our team of experienced, dedicated employees, our network of technology and card service providers, and our high-security production facilities, all located in the United States. CPI is committed to exceeding our customers’ expectations, transforming our industry, and enhancing the way people pay every day.

  • Payments TechDigital PaymentsFin TechSecure Payments
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