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The insurance industry's transition to the cloud is receiving a significant acceleration with new, AI-powered content management solutions. OpenText, a global leader in secure information management, has unveiled its new OpenText Content Cloud solutions for Guidewire. Designed specifically for Guidewire PolicyCenter, ClaimCenter, and BillingCenter, these solutions help insurers migrate to the cloud more rapidly and provide smarter, more efficient access to the critical content that drives policy and claims processes.
Quick Intel
OpenText launches new Content Cloud solutions for Guidewire's core platforms.
The solutions embed content and AI assistance directly into insurance workflows.
They aim to help insurers move to the cloud faster and improve operational efficiency.
Key benefits include faster decision-making and improved compliance.
The tools are designed for underwriters, adjusters, and service teams.
Solutions are now available in the Guidewire Marketplace.
Activating Content for Smarter Insurance Workflows
Insurers are grappling with rapidly growing volumes of content, from policy applications to accident photos, while simultaneously facing rising customer expectations for seamless service. The new OpenText solutions address this by embedding intelligent content management and AI-powered assistance directly into the Guidewire applications where teams already work. This integration allows underwriters, adjusters, and service teams to spend less time searching for information and more time delivering outcomes to policyholders.
Driving Cloud Modernization and AI Adoption
A primary goal of the new solutions is to remove content as a barrier to digital transformation. By providing a centralized, cloud-based system for information management, OpenText enables insurers to modernize their infrastructure while laying a strong foundation for AI. "With these new solutions for Guidewire, we're helping insurers not just manage their content, but activate it too, by embedding AI directly into core applications so teams can make faster decisions, improve records management and compliance, and transform customer experiences," said Sandy Ono, Executive Vice President and Chief Marketing Officer at OpenText.
Proven Value for Global Insurers
The solutions are already demonstrating value with early adopters. One multi-national insurance firm selected OpenText to solve content fragmentation and compliance challenges, using it to centralize content and streamline operations alongside its Guidewire systems. Another international insurer deployed OpenText for compliance and cloud transformation, reducing risk and complexity while enabling deeper AI-driven insights. Will Murphy, Vice President, Marketplace and Technology Alliances at Guidewire, confirmed the strategic fit, stating, "These solutions enable our shared customers to easily leverage OpenText's intelligent content management directly within Guidewire. This means faster access to critical information and a stronger foundation for AI-driven insurance workflows."
The introduction of OpenText Content Cloud for Guidewire represents a critical step in the industry's journey toward truly intelligent insurance operations. By seamlessly connecting vital content with core business applications through AI, OpenText is empowering insurers to enhance efficiency, ensure compliance, and ultimately deliver a superior experience for both their employees and their policyholders.
OpenText™ is a leading Cloud and AI company that provides organizations around the world with a comprehensive suite of Business AI, Business Clouds, and Business Technology. We help organizations grow, innovate, become more efficient and effective, and do so in a trusted and secure way – through Information Management.
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