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CSI, a leading provider of end-to-end financial software and technology, announced on August 27, 2025, the appointment of Michel Jacobs as its new Chief Strategy Officer. With over 30 years of experience in financial technology, digital banking, and payments, Jacobs will drive CSI’s enterprise-level strategy to empower community and regional financial institutions.
Appointment: Michel Jacobs named Chief Strategy Officer at CSI, effective August 2025.
Experience: Over three decades in fintech, digital banking, and payments at FIS, Intellect Design Arena, and Technisys.
Role: Drive long-term growth through market expansion, M&A, and innovation in real-time payments, embedded finance, and commercial banking.
Impact: Aims to help community banks and credit unions compete with mega-banks and fintechs.
Leadership Quote: CEO Nancy Langer praises Jacobs’ transformative leadership and deep industry insight.
Source: Business Wire, August 27, 2025.
Jacobs will focus on CSI’s long-term growth through:
Market Expansion: Targeting new markets and customer segments.
Strategic M&A: Pursuing acquisitions to enhance capabilities, following CSI’s 2025 acquisition of Apiture.
Innovation: Driving advancements in real-time payments, embedded finance, and commercial banking.
Customer Empowerment: Ensuring community financial institutions maintain control over technology and customer experience.
“Community financial institutions are fighting an uphill battle against mega-banks and fintechs that only technology can win,” Jacobs said. “We’re here to ensure our community bank and credit union partners don’t just survive this transformation—they lead it.”
Jacobs brings extensive leadership experience:
FIS: Led global product strategies for core banking and risk management for a decade.
Intellect Design Arena: As EVP, spearheaded go-to-market strategies for digital treasury, payments, and API banking.
Technisys: As Chief Sales Officer, established next-gen core and digital strategies in the Americas, culminating in its acquisition by SoFi.
“Michel has a deep understanding of the challenges community institutions face,” said Nancy Langer, CSI President and CEO. “We’re extremely excited to see how Michel guides CSI and our customers to our next stage of growth.”
CSI, based in Paducah, Kentucky, serves community and regional banks with solutions like Banking-as-a-Service (BaaS) and digital payment platforms. With 60% of community banks prioritizing digital transformation by 2026, Jacobs’ focus on real-time payments and embedded finance aligns with industry trends, enabling CSI’s partners to meet the demands of younger generations for seamless banking experiences.
Jacobs’ appointment strengthens CSI’s position as a fintech leader, with recent moves like the Apiture acquisition and partnerships with ECHO Health and MOCA Financial. His leadership is expected to drive innovation, helping CSI’s clients compete against larger banks and fintechs in a $7.1 trillion global banking market.
As a forward-thinking software provider, CSI helps community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies. In addition to its nearly 60-year reputation for personalized service, CSI is shaping the future of banking by swiftly deploying advanced solutions that help its customers rival their competition.
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