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  • Enterprise Solutions

Thoma Bravo Acquires Verint to Merge with Calabrio for AI-Driven CX


Thoma Bravo Acquires Verint to Merge with Calabrio for AI-Driven CX
  • by: Source Logo
  • |
  • August 26, 2025

Thoma Bravo, a leading software investment firm, announced on August 25, 2025, the acquisition of Verint Systems, Inc. (Nasdaq: VRNT) for $2 billion in an all-cash deal. The transaction, expected to close by early 2026, will merge Verint with Thoma Bravo’s portfolio company, Calabrio, to form a powerhouse in AI-driven Customer Experience (CX) automation, targeting a $50B+ market. Verint’s stock price, as per the finance card above, is $20.189, reflecting a market cap of $1.23B.

Quick Intel

  • Thoma Bravo acquires Verint for $2B, announced August 25, 2025.

  • Verint to merge with Calabrio, creating a leading CX automation provider.

  • Deal values Verint at $20.50 per share, an 18% premium over the 10-day average.

  • Targets $50B+ CX market with AI-powered solutions.

  • Transaction to close by early 2026, pending regulatory approvals.

  • Verint’s stock at $20.189, market cap $1.23B (August 25, 2025).

Strategic Merger for CX Innovation

The acquisition unites Verint’s AI-powered CX platform, serving over 80 Fortune 100 companies, with Calabrio’s workforce engagement management solutions. “Together, Calabrio and Verint will bring a powerful set of products to accelerate a shared vision: delivering an AI-powered, open CX-platform,” said Dave Rhodes, CEO of Calabrio. The combined entity will offer a broad portfolio, enhancing customer interactions across various enterprise sizes and complexities.

Financial and Market Impact

Verint shareholders will receive $20.50 per share, an 18% premium over the 10-day volume-weighted average price as of June 25, 2025, before sale rumors surfaced. The finance card shows Verint’s stock at $20.189, with a year-to-date decline of 25%, reflecting challenges like stagnant growth and AI competition. “This was a strategic move for both entities,” noted Wedbush analysts, citing alignment in AI-driven CX automation.

Thoma Bravo’s Vision

Mike Hoffmann, Partner at Thoma Bravo, stated, “Calabrio and Verint have powerful product portfolios and go-to-market strategies. Together, the combined company will have the industry’s broadest CX platform.” With $184B in assets under management, Thoma Bravo’s expertise will drive innovation, leveraging Verint’s 50% AI-driven annual recurring revenue (ARR) and Calabrio’s cloud-native suite.

Industry Context

The merger aligns with trends in AI-driven CX automation, with recent deals like Zendesk’s acquisition of Klaus signaling investor confidence. The combined company aims to lead in a market demanding integrated, AI-powered solutions.

 

About Thoma Bravo

Thoma Bravo is one of the largest software-focused investors in the world, with approximately $184 billion in assets under management as of March 31, 2025. Through its private equity, growth equity and credit strategies, the firm invests in growth-oriented, innovative companies operating in the software and technology sectors. Leveraging Thoma Bravo’s deep sector knowledge and strategic and operational expertise, the firm collaborates with its portfolio companies to implement operating best practices and drive growth initiatives. Over the past 20+ years, the firm has acquired or invested in approximately 535 companies representing approximately $275 billion in enterprise value (including control and non-control investments). The firm has offices in Chicago, Dallas, London, Miami, New York and San Francisco.

About Calabrio

Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, delivering business outcomes by optimizing every customer interaction. We maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement, and business intelligence solutions into a cloud-native, fully integrated suite that adapts to your business. Calabrio, Calabrio ONE, and the Calabrio logo are registered trademarks or trademarks of Calabrio, Inc. All other trademarks mentioned in this document are the property of their respective owners. Calabrio operates in Canada under Calabrio Canada, Ltd., based in British Columbia.

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