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Information Services Group (ISG), a global AI-centered technology research and advisory firm based in Stamford, Connecticut, has launched the ISG Supplier Risk Exposure Scorecard. This innovative tool provides enterprises with a comprehensive framework to assess and mitigate risks across their supplier ecosystem, addressing the complexities of managing an average of 56 critical service providers.
ISG introduces Supplier Risk Exposure Scorecard to manage third-party risks.
Evaluates performance metrics and ranks risks at supply chain and supplier levels.
Average large organization relies on 56 critical IT and business service providers.
Offers three-layer visibility: executive, management, and operational reports.
Supports regulatory compliance, as seen in financial services client use case.
Integrates with ISG GovernX platform for automated contract lifecycle management.
The ISG Supplier Risk Exposure Scorecard, launched on July 23, 2025, empowers enterprises to monitor and mitigate risks associated with third-party suppliers. “ISG Research finds the average large organization relies on 56 critical service providers for IT and business operations,” said Rekha Acharya, partner, ISG GovernX. “Providers add expertise, value and operational support, but opening a business to third parties also introduces risk.” The scorecard consolidates supplier metrics into a structured framework, enabling businesses to identify risk hotspots and apply consistent governance standards.
The scorecard provides three layers of visibility to cater to different organizational needs. Executive-level reports offer strategic insights for boardroom decision-making, while management-level reports focus on supplier relationship execution. Operational-level reports detail supplier delivery performance, allowing teams to drill down into specific issues. This granular approach ensures leaders can quickly identify vulnerabilities and prioritize risk mitigation actions, as demonstrated by a financial services client using the platform to meet regulatory compliance requirements.
“Increased scrutiny from regulators and investors has put risk management at the top of boardroom agendas,” Acharya said. The scorecard’s ability to summarize risk mitigation activities across enterprise systems helps organizations meet stringent regulatory standards and ensure sustainable growth. By centralizing data into an intuitive interface, it streamlines risk reporting and supports informed decision-making, reducing the potential for long-term value erosion due to unmanaged supplier risks.
The ISG Supplier Risk Exposure Scorecard is part of the ISG Supplier and Contract Management suite, powered by the ISG GovernX SaaS platform. GovernX automates the entire contract lifecycle, offering a customized view of the supplier ecosystem to enhance performance, reduce costs, and minimize third-party risks. The scorecard’s integration with GovernX ensures seamless risk management, making it easier for enterprises to stay ahead of potential issues in their supply chain.
The ISG Supplier Risk Exposure Scorecard positions enterprises to proactively manage supplier risks, ensuring compliance and operational resilience. By providing actionable intelligence and a clear view of the supplier ecosystem, ISG continues to lead in delivering innovative solutions for third-party risk management.
ISG is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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