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Dynatrace has been named a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Observability Platforms report, reflecting strong customer satisfaction with its AI-powered observability capabilities and dedication to operational resilience.
Dynatrace (NYSE: DT), the leading AI-powered observability platform, has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights™ Voice of the Customer for Observability Platforms report. This distinction is awarded to vendors that achieve or surpass market averages on both axes: User Interest and Adoption, and Overall Experience.
The report aggregates feedback from verified peer reviewers who rate the product and share detailed experiences. Dynatrace received a 4.7 out of 5.0 rating for product capabilities, with 93% of reviewers indicating they would recommend the solution. Reviews span the 18-month period ending October 31, 2025.
Customer testimonials in the report emphasize Dynatrace’s strengths:
Dynatrace’s recognition underscores its focus on delivering solutions that address the growing complexity of modern digital ecosystems, particularly as agentic AI increases operational demands.
“We’re honored that Dynatrace has been recognized as a Customers’ Choice in the 2025 Gartner Peer Insights Voice of the Customer for Observability Platforms,” said Steve Tack, Chief Product Officer at Dynatrace. “As agentic AI transforms how enterprises operate; the complexity of digital environments continues to grow exponentially. Our customers require solutions that go beyond traditional observability and provide in-depth insights and confidence, enabling them to drive greater resilience and innovation. In our opinion, this recognition reflects our ongoing commitment to meeting that need.”
This accolade builds on Dynatrace’s position as a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms—the 15th consecutive year—where it achieved the highest ranking in Ability to Execute.
A complimentary copy of the 2025 Gartner Peer Insights Voice of the Customer for Observability Platforms report is available for download.
About Dynatrace
Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward.
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