Bank Negara Indonesia (BNI) is advancing its digital transformation by deepening its partnership with Cloudera, leveraging the company’s secure, scalable AI platform. Announced on August 6, 2025, at EVOLVE25, this collaboration empowers BNI to integrate generative AI, enhance real-time insights, and ensure regulatory compliance in Indonesia’s financial sector.
BNI is among the first financial institutions to adopt Cloudera AI Inferencing, powered by NVIDIA NIM microservices. This on-premises solution enables secure deployment of open-source large language models (LLMs) on NVIDIA accelerated computing. “We are proud to be among the first financial institutions adopting Cloudera’s AI Inference service,” said Toto Prasetio, Chief Information Officer of BNI. “This technology gives us the infrastructure to scale our generative AI ambitions securely and efficiently, while staying compliant with Indonesia’s evolving regulatory landscape.” Full deployment is anticipated by the end of 2025.
BNI leverages Cloudera’s unified data platform to streamline its AI supply chain, integrating data ingestion, governance, analytics, and machine learning. The bank is already using machine learning for product recommendations, supply chain optimization, and churn prediction. Additionally, BNI employs real-time monitoring and ML models for online gambling detection, collaborating with Indonesia’s Financial Transaction Reports and Analysis Center (PPATK), Kominfo, OJK, and BI to freeze and report suspicious accounts. AI-driven chatbots further enhance customer service by equipping relationship managers with instant product knowledge.
Cloudera’s platform aligns with Indonesia’s regulatory requirements, including those set by the Financial Services Authority (OJK) and Bank Indonesia (BI). Its robust governance, end-to-end security, and hybrid deployment flexibility ensure BNI meets data sovereignty goals while scaling AI applications. “By adopting Cloudera’s AI Inference and unified data platform, BNI is leading the way in securely operationalizing generative AI at scale,” said Remus Lim, Senior Vice President for Asia Pacific and Japan at Cloudera. This partnership supports BNI’s commitment to responsible and compliant digital banking.
BNI’s collaboration with Cloudera enhances its capabilities in predictive analytics, fraud detection, and customer personalization, delivering smarter and faster banking services. The partnership positions BNI as a leader in Indonesia’s digital finance landscape, with a focus on secure, scalable, and regulatory-ready AI infrastructure.
By leveraging Cloudera’s advanced AI ecosystem, BNI is poised to redefine digital banking in Indonesia. This strategic partnership ensures secure, innovative, and compliant solutions, empowering BNI to deliver exceptional value to its customers while driving operational excellence.
Cloudera is the only data and AI platform company that large organizations trust to bring AI to their data anywhere it lives. Unlike other providers, Cloudera delivers a consistent cloud experience that converges public clouds, on-prem data centers, and the edge, leveraging a proven open-source foundation. As the pioneer in big data, Cloudera empowers businesses to apply AI and assert control over 100% of their data, in all forms, improving security, governance, and real-time and predictive insights. The world’s largest brands across all industries rely on Cloudera to transform decision-making and ultimately boost bottom lines, safeguard against threats, and even save lives.
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