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  • AI

Q2’s AI-Driven Enhanced Payee Match Detects 3x More Fraud in First Year


Q2’s AI-Driven Enhanced Payee Match Detects 3x More Fraud in First Year
  • Source: Source Logo
  • |
  • September 5, 2025

Q2 Holdings, Inc. announced on September 4, 2025, that its AI-driven Enhanced Payee Match, an upgrade to the Centrix Exact/Transaction Management System (ETMS) for Positive Pay, has achieved a 3x increase in suspected fraud detection for customers within its first year. Launched in June 2024, this machine learning-powered tool enhances check fraud prevention, streamlines transaction reviews, and strengthens security for financial institutions.

Quick Intel

  • Product: Enhanced Payee Match, AI-driven feature for Centrix ETMS Positive Pay.

  • Performance: Detects 3x more suspected fraud on average for protected accounts.

  • Launch: June 2024, with proven results by September 2025.

  • Key Features: Machine learning for typed/handwritten check reading, continuous model evolution, streamlined review process.

  • Testimonial: Gulf Coast Bank’s Jennifer Dupre highlights its value in customer protection.

  • Stock Performance: QTWO closed at $78.316 on September 5, 2025, with a market cap of $4.82B (refer to the finance card above).

Enhanced Payee Match Capabilities

Enhanced Payee Match leverages machine learning to improve the accuracy and efficiency of check fraud detection. Key features include:

  • Advanced Fraud Detection: Uses AI to read both typed and handwritten checks, identifying sophisticated fraud techniques.

  • Streamlined Reviews: Simplifies acceptance/rejection processes by providing detailed transaction insights, enabling faster decisions.

  • Continuous Learning: The machine learning model evolves with usage, enhancing precision in detecting fraudulent activity over time.

Jennifer Dupre, VP and Director of Commercial Services & Digital Payments at Gulf Coast Bank, a Q2 customer since 2016, stated, “With Enhanced Payee Match and its advancements with AI, we’ve been able to further fight check fraud and ensure that our customers know we are doing all we can to protect them.” Jeff Scott, Q2’s VP of Product, Fraud Intelligence, added, “As check fraud becomes more sophisticated, our customers need smarter, more adaptive tools to respond. With Enhanced Payee Match, we’re delivering an adaptable solution that puts customers one step ahead of fraudsters.”

Strategic and Financial Context

The Enhanced Payee Match feature is available to both Q2 Digital Banking Platform users and non-users, broadening its market reach. Q2’s focus on AI-driven fraud solutions aligns with its Q2 FY2025 performance, reporting $195.1 million in revenue, a 13% year-over-year increase, driven by demand for fraud technology (web:0). The company’s stock (QTWO) closed at $78.316 on September 5, 2025, up 1.4% from $77.27, though down 22.4% from its 52-week high of $112.82 (refer to the finance card above). Q2’s market cap stands at $4.82 billion, reflecting strong market confidence in its fintech innovations.

The rise in check fraud, fueled by AI-enabled scams (82% of phishing emails in 2025 were AI-generated, per web:13), underscores the need for adaptive solutions like Enhanced Payee Match. Q2’s partnership with Alloy for fraud monitoring (web:15) and its recognition as a “best-in-class” leader in Javelin’s 2025 Small Business Digital Banking Scorecard (web:1) further solidify its leadership in the fintech sector.

About Q2 Holdings

Q2 Holdings, Inc. (NYSE: QTWO), headquartered in Austin, Texas, is a leading provider of digital transformation solutions for financial services, serving banks, credit unions, and fintechs globally. Its platforms, including Centrix ETMS and Enhanced Payee Match, deliver data-driven engagement solutions to enhance security and efficiency.

  • Q2HoldingsEnhanced Payee MatchAI Fraud DetectionFintechCybersecurity
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