CUJO AI, a global leader in AI-powered cybersecurity and device intelligence, has named Kyle Johnson as its new Chief Customer Officer (CCO) to drive customer success and strategic growth for network service providers worldwide.
CUJO AI has appointed Kyle Johnson as its Chief Customer Officer, leveraging his extensive experience in broadband innovation to enhance customer success and global expansion. With over two decades in product management and engineering, Johnson previously led a 450-member team at Charter Communications, overseeing the deployment of cloud-managed Wi-Fi, cybersecurity, and device identification services. “The appointment of Kyle Johnson continues a trend that sets us apart: bringing in leaders who’ve lived the operator reality,” said Remko Vos, CEO of CUJO AI.
Johnson’s background includes key roles at Guavus, Sandvine, IBBS, and Cisco, where he contributed to DOCSIS 3.0 deployment and customer-centric broadband solutions for over 220 cable operators. At CUJO AI, he will lead efforts to strengthen relationships with network service providers (NSPs), ensuring seamless product implementation and long-term success. “Today’s service providers are navigating rising customer expectations, shifting business models, and the need to deliver more value without adding complexity,” said Johnson. “What excites me about CUJO AI is how we help operators transform their existing network assets into intelligent services that drive growth, loyalty, and better experience.”
CUJO AI’s solutions, deployed by 16 leading NSPs across North America and Europe, protect over 60 million households and monitor 3 billion connected devices. Johnson’s leadership will further enhance partnerships with major broadband operators like Comcast and T-Mobile USA, reinforcing CUJO AI’s position as an industry leader in AI-driven cybersecurity and network intelligence. His expertise will support the delivery of innovative services that improve customer experience and operational efficiency.
This strategic appointment signals CUJO AI’s commitment to deepening customer value and expanding its global footprint, ensuring safer and smarter internet connectivity for all.
CUJO AI enables NSPs to understand, serve, and protect consumers with advanced cybersecurity and granular network and device intelligence. Advanced AI algorithms help NSPs uncover previously unavailable insights to raise the bar for customer experience and retention with new value propositions and improved operations. Fully compliant with all privacy regulations, CUJO AI services are trusted by the largest broadband operators worldwide, including Comcast, Charter Communications, T-Mobile USA, Deutsche Telekom, TELUS, Sky Italia, Sky UK, Rogers, Cox, Shaw, Videotron, BT and EE.
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