Voice2Me.ai, a Fairfax, Virginia-based innovator in enterprise AI voice intelligence, announced the expansion of its ultra-secured AI voice agents to Salesforce and PEGA platforms, building on its success with ServiceNow. This milestone sets a new standard for AI voice automation, delivering production-grade agents with enterprise-grade security and a model-agnostic architecture across major enterprise ecosystems.
Voice2Me.ai integrates AI voice agents with Salesforce, PEGA, and ServiceNow
Features military-grade security with zero data persistence
Supports multimodal interactions: voice, chat, video, and screen-share
Certified in ServiceNow store, plans for Appian or Workday integration
Reduces customer engagement costs by up to 60% in ServiceNow deployments
Trusted by healthcare, insurance, and government sectors
Voice2Me.ai’s expansion from its flagship ServiceNow integration, launched in April 2025, to Salesforce and PEGA marks a significant step in making AI voice agents accessible across enterprise platforms. “Our expansion beyond ServiceNow proves that organizations across all platforms are hungry for top AI voice agents that deliver both security and simplicity,” said CEO Eva Karnaukh. The company’s ServiceNow-certified apps have driven industry trust, establishing Voice2Me.ai as a leader in production-grade AI voice solutions.
Voice2Me.ai’s platform offers multimodal resolution, enabling midmarket and enterprise teams to interact via voice, text, video, and screen-share in real time. Key features include:
Enterprise-Grade Security: Military-grade encryption, zero data persistence, and FedRAMP/HIPAA compliance ensure data protection.
Model-Agnostic Architecture: Integrates with leading AI models like Microsoft, Google, and OpenAI for flexibility.
Multi-Platform Integration: Native deployment on ServiceNow, Salesforce, and PEGA, with Appian and Workday planned.
Scalability: Handles thousands of concurrent interactions with SIP telephony integrations.
Multimodal Capabilities: Agents support 50+ languages, auto-log interactions, and provide visual guidance, reducing resolution times by up to 50%.
The platform’s ServiceNow deployment automates up to 80% of customer engagements, cutting operational costs by 60%.
Built for critical sectors like healthcare, insurance, and government, Voice2Me.ai’s agents streamline customer service, field support, and contact center operations. For example, in healthcare, agents handle patient inquiries with HIPAA-compliant security, while in insurance, they resolve claims via real-time screen-sharing. The platform’s ability to “see” user screens and guide them step-by-step enhances customer satisfaction, as noted by industry analysts.
Voice2Me.ai plans to integrate with Appian or Workday next, based on market demand, reinforcing its commitment to cross-platform accessibility. “The question isn’t whether AI voice agents are ready to take your call—it’s whether your enterprise platform can deliver the conversational experiences your customers expect with military-grade security,” Karnaukh added.
With operations in the U.S., Europe, and Asia, Voice2Me.ai’s boutique professional services team ensures rapid deployment, often within minutes. The company offers 24/7 support, guided onboarding, and continuous optimization, enabling enterprises to leverage AI without complex integration cycles.
Voice2Me.ai’s platform addresses the growing demand for secure, scalable AI voice solutions, with the global AI voice market projected to reach $12 billion by 2027. Its focus on compliance (SOC 2, GDPR) and zero PII storage positions it as a trusted partner for Fortune 500 clients. The company’s ServiceNow multimodal launch in May 2025, supporting 50+ languages and video, has already transformed enterprise workflows.
Voice2Me.ai’s expansion redefines enterprise communication, delivering fast, secure, and intelligent AI voice agents that elevate customer experiences across Salesforce, PEGA, and ServiceNow platforms.
Voice2Me.ai is the leading boutique firm specializing in enterprise AI voice intelligence solutions. Founded in Fairfax, Virginia, the company delivers the best AI voice agents for production environments across major enterprise platforms including ServiceNow (certified store), Salesforce, PEGA, with planned expansions to Appian and Workday. With operations in the US, Europe, and Asia, Voice2Me.ai empowers organizations to build AI voice agents with enterprise-grade security and model-agnostic architecture, providing fast, secure, and scalable conversational AI solutions for enterprises worldwide.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.