Vertex Inc. and Kintsugi announced on October 8, 2025, the launch of Kintsugi powered by Vertex, an AI-native tax automation solution designed to simplify compliance for small and mid-sized businesses (SMBs). This partnership extends Vertex's tax platform to SMBs, leveraging Kintsugi's AI capabilities to automate nexus monitoring, registration, product-level tax categorization, calculation, filing, and remittance, while providing real-time dashboards for jurisdictional liability and exposure tracking.
Vertex and Kintsugi launch Kintsugi powered by Vertex on October 8, 2025.
AI-native solution automates tax compliance for SMBs with 75% time reduction and 50% cost savings.
Integrates with financial systems, powered by Vertex's trusted tax engine.
Vertex stock (VERX) closed at $24.65, down from a year-high of $60.71, as per the finance card above.
Supports global compliance, e-invoicing, and cross-border tax logic.
Part of Vertex's $10–12 million AI investment strategy for 2025.
Kintsugi powered by Vertex combines Vertex's robust tax engine with Kintsugi's AI-driven automation to deliver a scalable solution tailored for SMBs. The platform automates the full tax compliance lifecycle, addressing the complexity of multi-jurisdictional regulations, particularly post-2018 U.S. Supreme Court rulings mandating sales tax collection for online sellers. It integrates seamlessly with financial systems like Stripe and QuickBooks, offering flexibility across platforms without requiring ERP overhauls.
“Kintsugi powered by Vertex reflects our commitment to reimagining tax compliance through AI, extending our reach outside enterprise in an innovative manner,” said Chirag Patel, Chief Strategy Officer at Vertex. “Together, we’re bringing ease of use, quick time to value, and precision to tax workflows, laying the foundation for future innovations that make seamless continuous compliance achievable for companies of all sizes.”
This launch builds on Vertex's April 2025 $15 million investment in Kintsugi, securing a 10% stake and a board seat, alongside IP sharing and a commercial partnership. Kintsugi, valued at $150 million after an $18 million funding round, targets a $10 million revenue goal for 2025, up from $3 million in 2024, with a 0.1% churn rate and 2,400 customers ranging from startups to firms with $500 million in revenue.
“Small and mid-sized businesses are under constant pressure to do more with less,” said Pujun Bhatnagar, CEO of Kintsugi. “Our partnership with Vertex brings together deep tax expertise and AI-native automation to deliver clarity and control, helping teams stay focused on growth while simplifying compliance.”
The solution aligns with the growing $1.2 trillion e-commerce and SaaS markets, where regulatory complexity drives demand for automated tax solutions. Kintsugi’s platform, designed for e-commerce and SaaS businesses (45% of its customer base), reduces preparation time by 75% and compliance costs by 50%, addressing challenges like cross-border transactions and evolving VAT rules.
As per the finance card above, Vertex (VERX) closed at $24.65 on October 8, 2025, with a market cap of $3.95 billion, reflecting a significant decline from its year-high of $60.71. This volatility may be tied to strategic investments, including the $10–12 million allocated for AI advancements in 2025, separate from the Kintsugi deal. While Q1 2025 revenue grew 12.9% to $177.1 million, investments in AI and cloud infrastructure may pressure margins, with adjusted EBITDA expected to decrease.
Risks include rapid regulatory changes, such as updates to EU Digital Services Tax or India’s GST, which could challenge AI model adaptability. Integration with diverse financial systems also requires rigorous testing to ensure reliability. Businesses should monitor compliance accuracy and maintain human oversight to mitigate potential errors.
Vertex’s broader AI strategy includes expanding capabilities for global e-invoicing, exemption certificate management, and cross-border tax logic. The partnership with Kintsugi positions Vertex to capture the SMB market while enhancing its enterprise offerings, leveraging Kintsugi’s IP to accelerate innovation. This launch marks a step toward continuous compliance, aligning with trends like the 17% annual growth in SaaS solutions and the $7.4 trillion e-commerce market projected for 2025.
Kintsugi powered by Vertex offers SMBs a trusted, AI-driven tool to navigate tax complexity, complementing Vertex’s leadership in enterprise tax solutions and driving efficiency in a dynamic regulatory landscape.
Vertex, Inc. is a leading global provider of indirect tax solutions, delivering integrated technology for sales, consumer use, value-added, and payroll taxes. Headquartered in North America, with offices in South America and Europe, Vertex serves over 10,000 businesses, simplifying global compliance.
Kintsugi provides an AI-powered tax automation platform that streamlines complex tax management for e-commerce and SaaS businesses. With integrations like Stripe and QuickBooks, Kintsugi reduces preparation time by 75% and compliance costs by 50%, offering transparent pricing and advanced multi-jurisdictional compliance.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.