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Verint, a leader in Customer Experience (CX) Automation, recognized its North and Latin American partners for their outstanding contributions at the Engage 2025 conference in Orlando, Florida, held from September 8-11, highlighting their role in driving AI-driven business outcomes.
Verint, a prominent player in Customer Experience (CX) Automation, celebrated its North and Latin American partners at the Engage 2025 industry conference in Orlando, Florida. The annual event, held from September 8-11, 2025, focused on how organizations are achieving real-world AI business outcomes through Verint’s solutions. The awards highlighted partners’ expertise in delivering significant customer value through consulting, sales, marketing, and AI-driven innovations.
In North America, Verint recognized several partners for their impactful contributions. Five9 was named Global Partner of the Year, while Avaya earned the Global Transformational Partner of the Year award for their work in advancing customer engagement. Servion Global Services received the CX Automation & Innovation Award, and TTEC Digital was honored as both the North America CCaaS Reseller of the Year and Public Sector Partner of the Year. Cisco was recognized as the North America SaaS Partner of the Year, Business Electronics (BEI) as the Public Safety Partner of the Year, and Vonage as the North America Rising Star Partner of the Year.
In Latin America, Avaya was awarded Latin America Partner of the Year for its leadership in customer engagement. Belltech was recognized for Elevating Experience through CX Automation, while Wittel earned the CX Innovation with AI & Bots award. Five9 was also named the Latin America Rising Star Partner of the Year, reflecting its growing influence in the region. These partners were commended for leveraging Verint’s Open Platform to deliver measurable AI-driven outcomes.
“Our expanding ecosystem of partners enables customers to harness the power of CX Automation and realize tangible AI-driven business outcomes across their organizations,” said Verint’s Senior Vice President, Global Channels and Alliances, John Bourne. “Congratulations to our partner award winners for their unwavering dedication to enhancing customer engagement with Verint solutions and driving real-world success through continuous improvement in customer experience.” The awards underscore Verint’s commitment to fostering a robust partner ecosystem that empowers businesses to achieve superior customer experiences through AI and automation.
The Engage 2025 conference highlighted the practical applications of Verint’s CX automation solutions, with partners playing a pivotal role in helping brands achieve operational efficiency and enhanced customer satisfaction. For more details, visit Partnering with Verint.
Verint® (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world’s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform.
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