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Smarsh, a leader in digital communications compliance and intelligence, has launched new capabilities designed to provide financial institutions with unprecedented access and control over their communications data. This innovation transforms fragmented, siloed data into a unified, AI-ready asset, enhancing compliance and business intelligence for regulated organizations.
Smarsh introduces powerful new APIs enabling full control and access to communications data for financial institutions.
The Data Acquisition API simplifies ingestion of proprietary and niche communication channels.
Bring Your Own Model (BYOM) allows secure integration of proprietary AI models into Smarsh’s no-code Cognition Studio.
Bring Your Own Signal (BYOS) ingests external behavioral signals to strengthen risk analysis and reporting.
Platform leverages domain-adapted Large Language Models for enhanced multilingual risk detection across global regions.
Smarsh’s open platform approach offers flexibility, efficiency, and increased oversight for regulatory compliance.
Smarsh’s new open platform strategy breaks down data silos by unifying communication sources across mobile, voice, email, video, and other channels. This comprehensive data pool forms a 360-degree risk view, critical for managing increasing regulatory requirements and operational complexity in financial services.
The platform empowers organizations to tailor risk models and intelligence pipelines using BYOM to plug in specialized AI while maintaining strict compliance. BYOS enables businesses to combine internal and external data signals, improving detection of insider threats, market manipulation, and other risks with granular insights.
Smarsh’s Intelligent Agent uses domain-adapted LLMs with expanded language coverage to identify misconduct and insider threats globally. This technology supports compliance with global standards like GDPR and evolving AI regulations, ensuring transparent and regulated communication oversight.
Tom Padgett, President of Enterprise Business at Smarsh, states, “We’ve committed to an open platform because the future belongs to organizations that leverage data across their business. Unlocking the full value of their data provides them a clear competitive edge.” Smarsh’s innovations help institutions boost efficiency and holistic risk visibility while empowering business growth.
Smarsh provides cloud-native capture, retention, and oversight solutions to regulated organizations worldwide, including top banks, insurers, and government agencies. Its platform identifies risks proactively to prevent financial losses, regulatory fines, and reputational damage.
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