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  • Enterprise AI

Konnect Launches AI HR Assistant Sophie for Businesses


Konnect Launches AI HR Assistant Sophie for Businesses
  • by: Source Logo
  • |
  • September 18, 2025

Konnect has introduced KonnectAi, featuring Sophie, an AI-powered HR assistant designed to streamline routine tasks for organizations of all sizes. By integrating with major HR systems, Sophie provides instant responses to employee queries, allowing HR professionals to focus on strategic initiatives and human-centered activities.

Quick Intel

  • KonnectAi launches Sophie, an AI assistant for HR task automation.

  • Handles onboarding, performance reviews, and policy questions instantly.

  • Analyzes, triages, and prioritizes HR tickets by urgency and tone.

  • Integrates with Workday, ADP, Dayforce, Paylocity, Teams, and Slack.

  • Addresses HR staffing shortages, with 62% of professionals over capacity.

  • Available now on a per-seat monthly model for all organization sizes.

Addressing Modern HR Challenges

HR professionals face significant pressures, with 62% reporting departments operating beyond capacity and 57% lacking sufficient staff, according to the 2025 SHRM State of the Workplace Report. This understaffing leads to 66% of HR teams viewing their departments as less effective. KonnectAi's Sophie tackles these issues by automating repetitive tasks, enabling HR to maintain responsiveness while preserving empathy and trust in employee interactions.

Streamlining HR Workflows

Sophie analyzes incoming HR tickets, auto-tags and prioritizes them based on urgency and tone, and drafts personalized replies. This automation reduces manual processing, allowing HR teams to reclaim time for engagement, culture building, and strategic planning. For employees, it eliminates wait times for answers on benefits, time-off, and policies, enhancing the overall employee experience and supporting retention efforts.

Seamless Integration and Scalability

Designed for scalability, KonnectAi integrates seamlessly with leading HRIS and payroll platforms like Workday, ADP, Dayforce, Paylocity, as well as collaboration tools such as Teams and Slack. This ensures smooth adoption across small businesses and global enterprises, providing tailored HR support that aligns with unique business needs without compromising the human element.

“We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

“We’re not replacing HR. We’re empowering HR,” said Jamie Viramontes, Founder and CEO, Konnect. “With KonnectAi, HR teams can bridge the gap between responsiveness and humanity by taking care of repetitive tasks so HR professionals can focus on what really matters: their people.”

KonnectAi represents a significant advancement in HR technology, combining AI efficiency with a human-centered approach. By alleviating administrative burdens, it enables organizations to scale HR functions effectively, fostering growth and employee satisfaction in a demanding landscape.

About Konnect

Founded in 2020, Konnect is a people-first human resources partner dedicated to helping businesses scale through fractional HR leadership and fully-outsourced HR solutions. From compliance and payroll to culture, performance and people strategy, Konnect takes the complexity out of HR so organizations can focus on growth. With the launch of KonnectAi, Konnect is combining its proven track record in human resources with cutting-edge technology to redefine the meaning of Keeping HR Human™.

  • Konnect AiHR TechnologyAI Powered HRHR AssistantEmployee Experience
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